Madeira Island Family Hotel

"Muito bem situado, muito perto do con bastante areas de jardins.esta muito bem."

"Amazing accomodation"

"I stayed at Saccharum Resort & Spa and while the stunning views are an obvious highlight, what really stood out to me was the hotel’s design. It honours its past as a former sugar cane factory — with original machinery cleverly integrated into the lobby and hallways. Think softened brutalism: raw textures balanced by warm materials, plenty of natural light, and an organic palette that ties everything back to the surrounding mountains. The attention to detail is impressive!!! Our room was gorgeous — it overlooked the ocean, and with the mountains rising just beside us, we felt perfectly tucked between both. A rare and calming combination. Even when the hotel was busy, it never felt crowded. There are multiple lounging areas, and we always found a spot to relax. The pools were a highlight — especially the indoor one, which is beautifully designed, heated, and great for cooler days or when you want a break from the sun. The large window looking out at the mountains makes being indoors feel like part of the experience. The food was varied and healthy, and we appreciated how the hotel clearly communicated when breakfast would be busy — a small but thoughtful detail that made a difference. And if you’re looking for more variety, there are plenty of restaurants nearby. The staff were consistently courteous, multilingual, and genuinely helpful — from check-in to daily service. Saccharum strikes a rare balance: thoughtful design, warm hospitality, and a peaceful atmosphere."

"Needs an update, especially the bathroom tiles."

"Beautiful property! Excellent service! Wonderful vacation!"

"Beautiful spot, great location "

"Beautiful! A lovely stay. "

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"The property is like going into a novel set in the late 1800- early 1900s. The original workmanship was beautiful and the updates have changed it a little but it still has the essence of the time. The key and mail cubbies are there and the library doesn't have many books but has some interesting old items. The pool, terrace, and balcony off my 3rd floor room gave guests several places to be outside to enjoy the wonderful view. The bathroom taps were tricky to turn on and then continued to drip when turned off, so that wasn't so good and they were a bit stingy on towels. The wifi is only in public areas of the hotel, not in the rooms. The rooms could use better lighting, lamps etc. so one could read at night. It's quite a hike up to the top of the hill, but it made up for missing my exercise classes. The staff were polite and very helpful, for example the taxi driver was waiting for me upon arrival at the airport and was there early when I left. The toast cheese and ham was just right for an evening snack. It was fun to picture ladies from long ago in their long dresses and hats going up and down the stairs. It's nice they are preserving such a wonderful building! Dr. S"