Madeira Island Historic Hotel

"The hotel is awesome. Very modern and clean. Perfect buffet breakfast. 5*. "

"Great staff"

"Great location and caring staff, with a few small improvements needed The location of the hotel is wonderful, and the island itself is absolutely beautiful. It would honestly be a shame to spend all your time just staying at the hotel — we explored the island, enjoyed the nature, watched the sunrises, and truly appreciated our time here. The reception staff were very kind and caring, which made our stay even more pleasant. Overall, we really enjoyed our experience. We especially appreciated the access to the sauna and the option to request a lunch box. Since we chose to wake up early to watch the sunrise and explore the island, we unfortunately never made it to breakfast (even though it was included in the price), so the lunch box option was very helpful for us. However, there are a few things that could be improved. There were no slippers in the room, which would have been a nice addition. Also, the lunch boxes were inconsistent: one morning it was prepared only for one person (even though there were two of us), the next day it was for two people, and on the third day again only for one. We were not sure why this happened. Another issue was the strong smell in the room upon arrival. It smelled heavily of chlorine, almost like a hospital. It made the first night quite uncomfortable. Perhaps adding some light room fragrance or sachets could help create a more welcoming atmosphere. Overall, we had a good stay and enjoyed our time on the island. With a few small improvemen"

"Amazing place to stay! Great service too! 10/10"

"The amenities and the location is wonderful "

"Loved it got a free upgrade. My adult daughter and I enjoyed the pool, breakfast, gym and other facilities. Did the Madeira tasting evening which was yummy, with plenty of food, and wine, well worth it. Car park was a little tricky required reversing in, if arriving back later in the evening, but that added to the adventure of the holiday. Thank you "

"People so helpful So cute, will come back Amazing location"

"This was possibly our best hotel experience ever. It was my husband's 50th birthday and management helped to make it truly special.The hotel room and facilities were stunning. The Cliff Bay is very well located, on a beautiful bay a few minutes walk away from the port area (I would recommend this distance away from the cruise ships). We enjoyed a couple of meals from room service (best burger ever...and we've tried many). On the opposite side of the scale, the Il Gallo D'Oro Michelin experience was extraordinary...food art and superb service. The hotel is in perfect condition and manages to be elegant and contemporary and yet have charm and feel warm. I would definitely recommend this hotel to others and consider returning. An unforgettable stay."

"Staff was fantastic!"