墨西哥城堡

"Family friendly, more kids activities."

"都很好"

"On my first day living in the sink, the water couldn't flow down, so I had to exert a lot of effort to open the sink! I live on the seventh floor and it happened to be raining and there were two leaks! I don't want to trouble them! I use trash cans and towels to keep out the water. The French food is too salty and the service is not good. There hasn't been anyone serving for half a day! All other dishes are good, except for French cuisine which is very salty!"

"还不错"

"good "

"The air conditioner is too noisy, the towels are too old, the quilt is uncomfortable, everything else is good👍"

"Very good"

"good"

"This is the worst 5-star all-inclusive experience our family had during christmas. We did not have hot shower for three nights and the room has been freezing cold. We informed the hotel the first night and they kept sending maintenance people without fixing it. And whats worse, they did not really care about our problems. Everytime I called them, I need to explain the situation again. And what I got is 'we will send someone to fix' ' the hotel is fully booked so not possible to change the room' or 'this is the general problem'. The daily activities and restaurants are good but I think the room itself is the basic of which the problem and technicians visits, really bother our holiday mood."