North Pacific Coast All-inclusive Hotel

"First and last time staying at a Riu. Very disappointing. Called the hotel the day before our stay to confirm 1 king bed and not 2 double beds. I was told that we were all set and confirmed for 1 king bed. After traveling all day, we arrived to our room to find 2 double beds and an extremely musty odor. We then went back down to the front desk to inform them of the issue and luckily, they were able to get us into a room with 1 king bed. The grounds were well kept but the room was not well cleaned before our arrival. The floor was filthy and there was hair in the shower and all around the floor. Food was terrible! Everything except for 1 restaurant is buffet style. Inconsistent, many times it was cold and not a lot of healthy options. Bartenders and wait staff were extremely friendly. "

"Wonderful villa stay!"

"Food variety was not great, buffet was very small often had to wait to be seated . There was only one transportation for such a large resort so wait times were crazy. This is a hotel more if you looking to just relax and don’t mind walking long periods of time to just go to the pool."

"Clean, beautiful, convenient"

"The public areas of the hotel are very nice and well maintained. The pools are plentiful and shade is readily available. I did not go to the beach. Too hot for me. Our room was clean. Nice balcony on the garden view. Furnishings and decor is dated and tired but the hotel has a major update planned so will get better soon. Staff accommodated our reservation request to be close to elevator. Much appreciated. "

"Beautiful property on one of the best beaches in the country. Great food and a relaxed Pura Vida vibe throughout. Not your typical all-inclusive experience; no loud music, no large group activities throughout the day. Perfect place to relax. "

"Clean room, amazing service, great food, family friendly!! Would definitely stay there again!!"

"3rd time to this resort. The Westin club rooms and pool area have improved but food selection and quality has slipped a bit. Premium liquor package did not include pinot Grigio and still a bit suspicious of alcohol content in the whisky I had; I never got a buzz! The concrete paths throughout the resort need a good cleaning and re-coating. Happy with our club level suite and room amenities. Dinner reservations are a bit of a game…club personnel made them for 4 days in advance when we arrived but after that had to use the app which was frustrating. It only works same same and have to log on at 8am. "

"The layout of the property was nice. The food, was ok, buffet could have used some different options day to day. The cook and serving staff were awesome. Unfortunately the only thing I found that I didn’t like was the bar staff. Long waits for drinks because they were “busy” with the younger girls and they never stirred drinks after making them. Also were very stingy on the pours, I am used to free pours at an all inclusive and these staff were using jiggers to pour an ounce. Overall, the resort was what i was looking for. "