Northern Phoenix Adventure Sport Hotel

"Only complaint is that the EV charger isn't available. Said it was being repaired, but there was only a post, no evidence of it ever being usable. I booked this hotel specifically to or the ability to charge my car. Added expense and inconvenience. Please update your website."

"We stayed in room 1338 the shower would not drain it would fill the tub up with dirty water I informed staff and they did not want to give us a credit "

"Have stayed here multiple times. Location is great for our needs and the breakfast and complimentary dinner/drinks in the evening make up for the slightly higher cost of other nearby hotels. "

"Amenities only makeup remover. Coffee brand not so good. "

"We visited during a time when the resort had a large event scheduled, which was supposed to shut down the main pool area. While the pool never fully closed, several amenities were affected. Multiple restaurant options were unavailable, the slide was shut down for part of the day, and there were periods without music, which took away from the overall experience. The most frustrating aspect was the lack of communication. We only learned about the potential pool closure after asking about renting a cabana. There was no prior notice about restaurant closures—we found out only when we tried to dine. Additionally, some staff members seemed unaware of what was open or closed, leading to inconsistent and confusing information. That said, the resort itself is beautiful, and the front desk staff were very kind and understanding when we raised our concerns. I would still recommend this resort and would consider staying again, but I hope they improve communication, especially regarding large events that impact guest amenities."

"Hot tub was nice and the rooms were clean"

"No pool, dirty floors, no blankets, "

"The staff was superb-very friendly. Way over priced for what you get. Felt something on my feet in bed-it was a CRICKET! The bed was comfortable, but the room felt run down and not sparkling clean. There was no soap by the sink and the AC made terrible revving noises all night. There was a flood in the kitchen area in the morning, so the staff cancelled breakfast. My husband and daughter were very disappointed. Breakfast may have redeemed the stay, as they are big breakfast eaters. I am not, so it didn't bother me. They should have at least put out bread and fruit in the lobby while they mopped. Would not stay here again. We've staying in nice places that were $60 a night, and this one was $230!!"

"We loved everything about the jw except the pool was so overcrowded and no chairs by 9am because people save them all day. We paid a lot of money to stay here and apparently they let you buy day passes for the locals and it was just many people at the pool. So if you are coming for the pool, I would stay somewhere else."