Northern Phoenix Family Hotel

"Nice"

"Had safe stay "

"The room was great. Comfortable bed, clean. My greatest dislike was the property was not easily accessible on foot to get to the restaurants or pools. Extreme hills. Cannot walk in heels. They have golf carts to take you around but I was not expecting this. Not convenient. I was very disappointed. I’m a walker so getting around was difficult. Hiking nearby but didn’t feel safe.. "

"Hot tub was nice and the rooms were clean"

"Excellent stay all around! The staff was friendly. The room was clean and quiet. The breakfast was amazing.The pool was wonderful. The restaurant was very nice. I am only surprised that it didn't cost more. I wish all my hotel stays were this enjoyable! I give it all the stars. The laundry facilities and ice machine were very appreciated. "

"Good "

"No pool, dirty floors, no blankets, "

"The property really needs a lot of upgrades. The carpet in the room looked like it was at least 30 years old very dingy, dirty and smelly. Was a great location however, the quality of the facility was lackluster."

"The staff was superb-very friendly. Way over priced for what you get. Felt something on my feet in bed-it was a CRICKET! The bed was comfortable, but the room felt run down and not sparkling clean. There was no soap by the sink and the AC made terrible revving noises all night. There was a flood in the kitchen area in the morning, so the staff cancelled breakfast. My husband and daughter were very disappointed. Breakfast may have redeemed the stay, as they are big breakfast eaters. I am not, so it didn't bother me. They should have at least put out bread and fruit in the lobby while they mopped. Would not stay here again. We've staying in nice places that were $60 a night, and this one was $230!!"