Empire Hotel Group Old Tappan hotels

"The hotel is in a great area off Times Square so it is quiet from the noise of Times Square while super convenient. However, the walls are thin so if you have a noisy neighbor than well it is noisy. It is slightly older so the rooms and amenities are slightly dated. The size of the room is slightly bigger than normal for this area. I took a star off since I asked for specific housekeeping service and they didn't provide it."

"The bell staff always make our stay so welcoming . The housekeepers do a very good job. The restaurant Nice Matin continues with good food and service. We have been coming to the Lucerne for many years "

"Great stay nice hotel room. The neighborhood is not the best but the hotel was pleasant and enjoyable. Bed was nice AC worked fine hot water was good. My visit was nice n I would go back and stay. "

"An amazing romantic overnight for my GF and I. The concierge Betty was particularly sweet and helpful! "

"The room was very cozy. I was only in for one night. Central location. I enjoyed my stay."

"Very close to theatre district. Not far to Times Square. "

"We were actually relocated but it went really well at no extra cost and we were very pleased with the communication and ensuring our stay. "

"Hotel Newton was closed for renovation and despite calls and requests to Expedia they continue to send messages that I would and did stay there."

"The hotel was nice but my room was little cold but overall I enjoyed myself I used the fridge and the microwave in my room and it worked good "