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"Clean room and friendly staff."

"Excellent all round"

"Excellent stay. Very spacious and well appointed rooms. Great value too. Would stay here again if return to Nagano in future. "

"Location,staff,breakfast and cleanliness were all great!"

"Very friendly staff. Did not speak much English but made efforts to understand us and cominicate with us. Rooms are clean and big, small bathroom but very clean. Breakfast included (huge buffet). Free drinks from 9:00 to 11:00 pm. Much appreciated"

"Room was spotless and large, and staff was very helpful"

"I had a wonderful stay at Urakusatsu Tou in Kusatsu, Japan. The hotel is very clean, and the room was spacious and comfortable. The staff were friendly and welcoming, and the check-in process was smooth and efficient. The onsen was well-maintained, offering a peaceful and relaxing environment — a perfect way to unwind after exploring Kusatsu. Highly recommend this hotel for anyone visiting the area!"

"Great location right next to Nagano Station. Short walk to plenty of shops and dining. "

"Fresh fruits and vegetables for breakfast, helpful staff, and very quiet accommodations led to a very pleasant 3-night stay. Overall, highly recommended."