Birmingham The Custard Factory Hotels

"Great location lovely room and good breakfast "

"The staff couldn't do enough, food was lovely, great location, and lovely ramble around the shopes, right across the road from trains, "

"The staff were very welcoming. No issues whatsoever with cleanness or internet access. It was good that I could have access to extra tea/coffee etc."

"The best thing about the Hyatt is the staff. Reception team - this time we were helped by Myla, Michelle and the always wonderful Jinelle. The room was clean. The restaurant staff led by Hossain are exemplary; a new recruit, Brooklyn, matches the high standards of his colleagues."

"The room was cold and it just snowed during the night, so it got much colder n no sleep at all."

"Location is premium! Very close to the train station in town, and has many large shopping malls around that area. Chinatown is just across the street that has lots of good restaurants! Unfortunately, all restaurants in the mall close early! The property is old, but well-maintained and clean. Wi-Fi speed is slow!"

"Good"

"Room clean , staff helpful, good selection of shops nearby"

"Close to the train station and bullring shopping centre. Hotel is basic but convenient for short stays"