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服務員禮貌很好, 打掃清潔也很到位, 食早餐位置在另一間酒店, 可惜隔音很差, 以及坐厠有倒灌情況

Our stay in the Tirant Hotel is superb! All the staff are very helpful and friendly. We joined a tour to Sapa and have to check out the hotel for a day, the staff helped us to keep the luggage while we were out. My mum's leg was hurt, and she needed to rest, the staff allowed us for the late check out. The flexibility and the professionalism provided by the staff make our journey an unforgettable one. Only one small issue is that our Family room is facing the street, and there was someone singing karaoke at night, fortunately he stopped after 11pm.