「Had a reservation. When we tried to check in, we waited 35 minutes to talk to someone who informed us that they were no vacancies. We were told we would need to contact the OYO booking agency right away for a refund. Spent 45 minutes jumping through hoops to be told the customer number I had wasn't the correct number, and there was nothing that could be done, unless I jumped through more hoops. Total scam. Impossible to get refund.」
「Had a reservation. When we tried to check in, we waited 35 minutes to talk to someone who informed us that they were no vacancies. We were told we would need to contact the OYO booking agency right away for a refund. Spent 45 minutes jumping through hoops to be told the customer number I had wasn't the correct number, and there was nothing that could be done, unless I jumped through more hoops. Total scam. Impossible to get refund.」
Daniel