PREM Group UK West Country hotels

"Room was lovely. Staff were lovely and very helpful."

"Fabulous room very clean, staff at reception and bar very friendly"

"Another excellent stay at this hotel. Great hotel in a good location and breakfast is good too. Only negative is lack of parking as carparks close by are really expensive (hotel does offer a bit of a discount)."

"Lovely hotel in a great location. Staff very friendly and efficient. Would recommend."

"Beautiful setting, staff extremely helpful and friendly. Room was very stylish and perfectly clean."

"Lovely room got upgraded for free when we arrived the breakfast was second to non with a vast choice however the evening menu was a bit limited "

"Our stay at the hotel was so enjoyable, we stayed two nights and it had all the amenities we needed for our stay and there are a few things really added to our experience that I want to praise: - Holding bags before checking in was extremely easy, you get given tickets correlating to your bags and made it very easy to keep them on hold whilst we explored pre- checkin - We chose to not have our room cleaned the first night of our stay, it was easy to hang the usual sign on our door but what was really lovely was that we came back to an extra loo roll and two more bottles of water in a bag on our door left by house-keeping. It's extra touches like these that really add to a stay! - Finally, my partner and I typically struggle with sleeping in hotel beds, we're both very much people that don't typically enjoy being away from our own however the beds we had in our room were second to none and both of us had a great night's sleep. The pillows in particular were amazing and really added to the comfort of the bed. Overall the stay was brilliant, and we'll definitely recommend Clayton to any friends that stay in Bristol, and will now look out for their hotels elsewhere from how positive this experience was!"

"Room was great nice and big. The staff was very friendly and helpful "

"Great service, no early check-in tariff, top floor request noted and delivered. Would stay again!"