West Kissimmee 5 Stars Hotels

"Great stay!"

"The property was nice. It would have been better if I had access to the pool area. That’s what I looked forward to the most. The king bed on the second floor was the most uncomfortable bed I have ever slept in in my life, that sounded like the bed would break in half at every movement. Awful. I was soft, high in the middle, low on the edges. My back hurt my entire start. Overall, the output of nice sand in a great location."

"Problemas con la ducha del baño, se dañó y quedó encendida con agua caliente saliendo no cerraba, tardaron 4 días en atender la situación. Los números de teléfono para llamar no funcionan, nadie los atiende, la asistencia al cliente vía Email, es decepcionante, Expedia me ayudo a contactarlos pero fue imposible."

"Upon our arrival, not only did we have no hot water, there was very little water pressure coming out of the bathroom showers and tubs. My family and I, which consisted of 4 children 7 and under, were not able to bathe in the bathrooms, we had to bath them outside in the pool. We reached out the the property and they could not send someone until the next morning. The next day, while we were not at the property, the issue was not resolved until the early evening. "