Travelers sip poolside cocktails with ocean views at this Cancun haven, where spa treatments, yoga classes, and attentive staff create a truly restorative escape
The Waldorf Astoria Cancun offers a peaceful oceanfront retreat for luxury-seekers. Guests relax by the firepit, join yoga sessions at the 24-hour fitness center, enjoy rejuvenating spa treatments, and dine at three distinct on-site restaurants.
Located in Cancun, Waldorf Astoria Riviera Maya is in the suburbs and on the beach. Moon Palace Golf Club and Riviera Cancun Golf Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco. Arrecife de Puerto Morelos National Park and Gotchak Paint Ball Extreme are also worth visiting. Looking to get your feet wet? Snorkelling and swimming adventures can be found near the property. Visit our Cancun travel guide
Carretera Federal 307 Kilometro 333, Cancun, QROO, 77580
What's nearby
Arrecife de Puerto Morelos National Park
1 min walk - 0.1 km
Puerto Morelos Beach
32 min drive - 18.9 km
Ojo de Agua Beach
36 min drive - 21.7 km
Puerto Morelos Town Square
37 min drive - 22.1 km
Moon Palace Golf Club
14 min drive - 8.4 km
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.)
18 min drive
Restaurants
the cave
17 min drive
Agave Mexican Cuisine
17 min drive
Grand Lobby Bar
14 min drive
The Grill
16 min drive
Diamond Club Lounge
17 min drive
About this property
Waldorf Astoria Riviera Maya
Luxury resort near West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
Take advantage of a poolside bar, a terrace and a firepit at Waldorf Astoria Riviera Maya. With amenities such as a beachfront location and kayaking, this resort is the perfect place to soak up the sun. Indulge in a body scrub, a body treatment and a manicure/pedicure at the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Fitness classes and yoga classes are offered at the 24-hour gym; Waldorf Astoria Riviera Maya also has a garden, a bar and a business centre. In addition to a steam room, guests can connect to free WiFi in public areas, with a speed of 50+ Mbps.
Other perks include:
2 outdoor pools
Free self-parking and valet parking
Cooked-to-order breakfast (surcharge), ATM/banking services and a banquet hall
Smoke-free property, concierge services and a paddleboard on-site
Guest reviews say great things about the helpful staff
Room features
All 173 rooms boast comforts such as private plunge pools and 24-hour room service, in addition to perks such as air conditioning and safes.
Extra amenities include:
Bathrooms with showers
55-inch flat-screen TVs with satellite channels
Wardrobes/cupboards, free infant beds and electric kettles
Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: MXN 700 to 1,400 for adults and MXN 350 to 1,400 for children
3 restaurants
A bar/lounge
A poolside bar
Couples/private dining
Private picnics
Things to do
2 outdoor pools
24-hour gym
Fitness classes
Full-service spa
Kayaking
Paddleboard
Steam room
Yoga classes
Family friendly
2 outdoor pools
In-room cot
Private plunge pool
Conveniences
24-hour front desk
ATM
Guest services
Concierge services
Housekeeping (daily)
Business services
5 meeting rooms
Business centre
Conference centre
Outdoors
Firepit
Garden
On the beach
Outdoor furniture
Picnic area
Terrace
Full-service spa
Body scrubs
Body wraps
Facials
Manicures/pedicures
Spa open daily
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
55-inch flat-screen TV with cable/satellite channels
Private plunge pool
Food and drink
24-hour room service
Coffee/tea maker
Electric kettle
Espresso maker
More
Air conditioning (climate-controlled)
Connecting rooms available
Free local calls
Heating (climate-controlled)
Iron/ironing board
Phone
Safe
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of MXN 1500 per accommodation, per day, plus a one-off cleaning fee of MXN 1000
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 23 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
Free cots are available on request at the property
Payment types at the property
Important information
Optional extras
Fee for cooked-to-order breakfast: approximately MXN 700 to 1400 for adults and MXN 350 to 1400 for children
Pet fee: MXN 1500 per accommodation, per day plus a one-off MXN 1000 cleaning fee
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Waldorf Astoria Cancun
Waldorf Astoria Riviera Maya Resort
Waldorf Astoria Riviera Maya Cancun
Waldorf Astoria Riviera Maya Resort Cancun
Frequently asked questions
Does Waldorf Astoria Riviera Maya have a pool?
Yes, this property has 2 outdoor pools.
How much does it cost to stay at Waldorf Astoria Riviera Maya?
As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at Waldorf Astoria Riviera Maya on 8 Mar 2026 start from HK$4,692, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Waldorf Astoria Riviera Maya pet-friendly?
Yes, Waldorf Astoria Riviera Maya allows dogs (limit 2 total) with a maximum weight of up to 23 kg per pet. There's a fee of MXN 1500 per accommodation, per day. A cleaning fee of MXN 1000 also applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much is parking at Waldorf Astoria Riviera Maya?
Self-parking and valet parking are free at this property.
What time is check-in at Waldorf Astoria Riviera Maya?
Check-in start time: 3:00 PM; check-in end time: anytime.
What time is check-out at Waldorf Astoria Riviera Maya?
Checkout is at noon.
Where is Waldorf Astoria Riviera Maya located?
Nestled on the beach, this Cancun resort is just steps away from Arrecife de Puerto Morelos National Park and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Moon Palace Golf Club and El Tinto Golf Course are also within 6 miles (10 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Waldorf Astoria Riviera Maya Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Fantastic property. Absolutely spotless, attentive staff, beautiful pool and facilities. Ocean view rooms with balcony soaking tubs. Daily yoga with Veronica was amazing!
The resort is lovely, rooms are spacious and beautiful and beds very comfortable. The only place this resort needs to improve, is service at the restaurants - it is just too slow - this was at every restaurant, which is disappointing as the food is top notch.
The rooms were beautiful had amazing ocean views cute hot tubs on the patio so you have your own private hot tub. Room service was so sweet very accommodating. All staff was very friendly very welcoming. Food was phenomenal and if you sit by the pool, make sure you sit with Patricia she is absolutely amazing. She helped to make our stay one of a kind.
Everyone from the personal concierge to the bell service to all waiters and bartenders we encountered were the most friendly and professional as one want. The property is gorgeous and our room was spectacular, as was all the meals
Five star Hotel amazing stay and the staff went above and beyond to make comfortable. They even did a surprise for our son‘s birthday will definitely come back. Only downside was the seaweed we couldn’t go into the ocean.
Beautiful property, very relaxing and the staff were so kind and hospitable. Food was fantastic in all of the restaurants. If you want somewhere very quiet, relaxing and luxurious this is the place.
Everything was great, except there was no shade at the pool unless you rented a cabana for $200. There was a ton of weeds on the beach. Beautiful property.