Best Western Gatlinburg - Pigeon Forge hotels

"Staff was very friendly. Don’t like the very small single cup coffee makers in the room. You could also speak with the restaurant about offering free coffee all day instead of getting only in the morning. "

"We loved the location and view. Having the city trolley available and easy to access right at the hotel lobby was also great! All staff was nice and helpful!"

"Beautiful river view wish it was warmer so I could have used the Complementary tubes to float down the river. Only thing that could have been better was the grits and oatmeal on breakfast bar. The grits were not cooked properly at all. I highly recommend the ladies who prepare it actually learn how to make them so they are not so watery and grainy. "

"Dirty, we all got our socks turned black, huge gap under door, Blood on pillow, had to ask for towels and wash cloths. Had to call and call and call to get deposit back,( the deposit was more than I paid for the room and I would have stayed in better hotel if it was noted when I reserved) and the person acted like it was a big ordeal. The short haired lady after check-in was like a telemarketer bugging the stuff out of every guest to join Windham rewards offering to comp stay. 11:30 pm Hotel staff tried to let drunk guests into my room wrong floor. The staff were not the best personalities at check-in the lady with longer bobbed hair laughed when she informed me of the deposit, and it was more than I paid for the room laughed when I asked about when I would get it back. Many others were complaining at the desk when I checked in too. It is a cheap hotel, and my 7th visit was my worse one and last one. "

"Great spot to stay. Within walking distance of almost anything we wanted to do. Quiet. Plenty of space. "

"I loved The sound of the river. Great breakfast served. "

"Convenient to go shopping and staff friendly. I didn’t at night was some guys making noise behind the hotel maybe they were working on the trees "

"Upbeat, clean, spacious. Definitely will stay again if in area."

"Great place to stay. It was as my husband and I and our grown son. He took the queen pull out couch. It said it was ok. Great having a full kitchen. It was quiet and even though balcony small it was great view of mountains. Easy access to restaurants and getting on strip. The lazy river was fun!"