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阿什本苑公寓酒店的評價

4 out of 5
阿什本苑公寓酒店
1-2 Ashburn Court, London, England

評價

9.0

卓越

10 分評分，優異；134 則評價中有 84 則" "
8 分評分，不錯；134 則評價中有 35 則" "
6 分評分，一般；134 則評價中有 11 則" "
4 分評分，欠佳；134 則評價中有 3 則" "
2 分評分，很差；134 則評價中有 1 則" "

9.0/10 

整潔度

9.4/10 

職員與服務

8.6/10 

設施服務

9.0/10 

住宿狀況

8.0/10 

環保程度

評價

8/10 不錯

Elizabeth P.

家人同遊
讚好：整潔度和客房舒適度
Great location and well furnished kitchen
Upgraded to a two room apartment with two bathrooms and well furnished kitchen on third floor. The heater and guest bathroom had problems the first night of our stay. The 24hr reception was able to fix it the second day. The kitchen was well equipped with 4pots and knives were actually sharp! 5min walk to Gloucester station. Two nearby supermarkets to stock up!
於 2024 年 2 月住了 4 晚

10/10 優異

KUAN-CHIEH

家人同遊
讚好：整潔度和客房舒適度
於 2023 年 4 月住了 6 晚
Shahram 於 2023年4月29日的回應
Dear Kuan-Chieh, We are so pleased that you enjoyed your stay with us. We hope to welcome you back in the near future. Kind regards, Shahram Nassiri Manager

10/10 優異

JoJo (HK)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very good location. 5 mins to Underground station. Tidiness and comfortable.
於 2019 年 11 月住了 6 晚
Alesh 於 2019年12月9日的回應
Dear JoJo, Thank you for providing your nice feedback further to your stay at Ashburn Court Apartment and we are glad to hear that you had a great stay with us. We look forward to welcoming you back. Warm regards, Alesh Saremi Assistant Manager

8/10 不錯

Yu Wai

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 4 月住了 5 晚
Alesh 於 2019年5月2日的回應
Dear Yu Wai, Thank you for providing a high score further to your stay at Ashburn Court Apartment. I am glad that you enjoyed your stay with us, we will do our best next time to make sure you are %100 happy. We look forward to welcoming you back. Warm regards, Alesh Saremi Assistant Manager

10/10 優異

Li-ming

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
離車站，超市，餐廳都很近，非常便利去各景點
於 2018 年 2 月住了 3 晚

10/10 優異

Angela (Hong Kong)

讚好：職員與服務、住宿狀況和客房舒適度
Good
We stayed in Ashburn for 5 nights. They up-graded us to a two bedroom apartment which was on the basement It was very nice. Big living room with 2 toilets and 1 bathroom.

8/10 不錯

Duncan

伴侶同遊
讚好：整潔度
不滿：設施服務
Nice apartment style rooms in a great location. Furniture and styling was kind of old and dinky, but overall was happy with the size, location, and conditions of the room.
於 2024 年 2 月住了 5 晚

6/10 一般

Hiroaki

讚好：整潔度和住宿狀況
於 2024 年 2 月住了 4 晚

10/10 優異

Rita

讚好：整潔度和客房舒適度
Loved it!
Highly recommend this place! Nice location, close to tube station Gloucester Road. I stayed in a Deluxe One bedroom Apartment, 58m2, ground floor. Fantastic apartment with a large living room, kitchen, bedroom and nice bathroom with bathtub. You control the temperature in the apartment yourself. The service is top notch and I would love to come again. Everything was fab.
於 2024 年 2 月住了 3 晚

10/10 優異

Kerrilee

讚好：整潔度和住宿狀況
於 2023 年 11 月住了 2 晚

10/10 優異

SHARI (OLYMPIA)

讚好：整潔度、設施服務和住宿狀況
Large apartments and a free upgrade! Staff were very nice! Thé appartement was very spacious and well appointed. Lovely bathroom with great water pressure. Would definitely stay here again easy access to the tube, museums and the airport.

10/10 優異

Thomas

讚好：整潔度和客房舒適度
Vacation In London
Aprt. was very nice. Enjoined our stay very much. Tube Station only two blocks away. Attendants very helpful in use of appliances. Thank You for a very nice stay.
於 2023 年 10 月住了 9 晚

10/10 優異

Freda

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
The staff worked hard to get us into the property before the check in time which was most appreciated.
於 2023 年 9 月住了 5 晚

4/10 欠佳

Carol

10th – 18th August 2023 London, The UK Ashburn Court Apartments, London I am going to put down random thoughts / comments as they spring up: - check in was smooth, greeted by a friendly male staff - It is at a convenient location to public transport --- less than 5 mins walk to Gloucester Road tube station, bus #49 direct to White City where the big mall “Westfield “is - a rather spacious room albeit not impressive, more like a well-used shared dorm - their website says they have a lift but this lift is a problem because it is not accessible to each and every floor but at alternate floors, so if your room is in between where the lift door opens, then you will need to haul the suitcases either up or down the narrow flight of stairs, which could be strenuous and inconvenient, especially for people with leg problems or mobility problems. This lift is also super small and only fits at most one person with two suitcases - We were assigned room 103 so either we got out on 2/F and walked down or out on 1/F and walked up --- that is the concept of their so-called ‘ lift ‘ - room was clean and neat at first glance but as we stayed longer (for 8 nights) we slowly noticed the ‘not-so-clean’ areas scattered esp. if we looked closely - housekeeping confined to thrice a week including changing bedding towels, and clearing bins - there is this big tall silver commercial use refuse bin in the corner, fairly close to the bed; such a layout immediately & totally tells you this is
於 2023 年 8 月住了 8 晚

8/10 不錯

Matthew

家人同遊
讚好：客房舒適度
Location 👍
Location is about as good as you could want. Next to the Gloucester road station which has 3 different tube lines running through it. Safe and plenty of food around. The biggest downside is that the place is clean but really not clean. When you look around everything just seems really used. It’s not the clean crews fault it’s that the place needs new paint and some new furniture.
於 2023 年 8 月住了 4 晚

8/10 不錯

Katherine

家人同遊
讚好：整潔度、設施服務和住宿狀況
We stayed 9 nights and it was great having an apartment set up.
於 2023 年 7 月住了 9 晚
Shahram 於 2023年7月25日的回應
Dear Katherine, We are so pleased that you enjoyed your stay with us. We hope to welcome you back in the near future. Kind regards, Shahram Nassiri Manager

10/10 優異

真實旅客

家人同遊, 多人同遊
讚好：整潔度和客房舒適度
Recommended
Fantastic location!!! Very spacious and well equipped apartment. Will definitely stay there for future visits.
於 2023 年 7 月住了 5 晚
Shahram 於 2023年7月20日的回應
Dear Guest, We are so pleased that you enjoyed your stay with us. We hope to welcome you back in the near future. Kind regards, Shahram Nassiri Manager

10/10 優異

Emily

讚好：整潔度、設施服務和住宿狀況
We loved staying here. Clean, close to grocery and the tube.
於 2023 年 6 月住了 4 晚
Shahram 於 2023年7月10日的回應
Dear Emily, We are so pleased that you enjoyed your stay with us. We hope to welcome you back in the near future. Kind regards, Shahram Nassiri Manager

6/10 一般

Greggie

伴侶同遊
讚好：整潔度
不滿：設施服務
The property was close to the Gloucester Tube Station.
於 2023 年 5 月住了 4 晚
Shahram 於 2023年6月26日的回應
Dear Greggie, Your feedback is very important to us. We will address the issues that you have brought to our attention. We hope to welcome you back in the future. Kind regards, Shahram Nassiri Manager

10/10 優異

Robyn

家人同遊
讚好：整潔度、設施服務和住宿狀況
Excellent place to stay
於 2023 年 5 月住了 4 晚
Shahram 於 2023年5月22日的回應
Dear Robyn, We are so pleased that you enjoyed your stay with us. We hope to welcome you back in the near future. Kind regards, Shahram Nassiri Manager

10/10 優異

Markus

讚好：整潔度、設施服務和住宿狀況
Kann ich nur empfehlen. Es wird streng auf den Nichtraucherstatus hingewiesen. Im Appartement fehlt es an nichts. Abdichtung der Außentür des Appartements ist verbesserungsfähig. Sehr freundliche und umsichtige Mitarbeiter.
於 2023 年 4 月住了 11 晚
Shahram 於 2023年4月29日的回應
Dear Markus, We are so pleased that you enjoyed your stay with us. We hope to welcome you back in the near future. Kind regards, Shahram Nassiri Manager

6/10 一般

Benjamin

於 2023 年 4 月住了 7 晚
Shahram 於 2023年5月22日的回應
Dear Benjamin, Your feedback is very important to us. We will address the issues that you have brought to our attention. We hope to welcome you back in the future. Kind regards, Shahram Nassiri Manager

10/10 優異

Lisa (san Diego)

多人同遊
讚好：整潔度、設施服務和住宿狀況
Excellent location, great staff and lovely apartment- I recommend and would stay again! Felt like a “home away from Home.” Five min walk to Glouster Tube Station.
於 2023 年 3 月住了 6 晚
Shahram 於 2023年4月29日的回應
Dear Lisa, We are so pleased that you enjoyed your stay with us. We hope to welcome you back in the near future. Kind regards, Shahram Nassiri Manager

10/10 優異

Cheryl

多人同遊
讚好：整潔度和住宿狀況
Location was great. The apartment was fully equipped and convenient for museums, parks, Harrods, and the tube. The whole staff was extremely courteous and helpful.
於 2023 年 2 月住了 3 晚

6/10 一般

Gareth

家人同遊
不滿：整潔度、設施服務和住宿狀況
Great location and reception staff helpful and welcoming. Carpets in accommodation filthy, stained. Blinds in main room all broken, sofa filthy and worn, dishwasher full on arrival. Key card power interlock tedious and not useful in an apartment with kitchen appliances, ie can’t put a wash on when you go out etc. water leaking in ceiling in main bedroom. My daughter slipped and fell on the very slippery entrance steps, the taxi transfer to the airport booked a few days in advance was too small for the party requested, despite specifically being requested for 4 persons and 4 suit cases a normal London cab or MPV would have sufficed, not great when on a tight timeline for a return flight. Great location but at the price being charged the accommodation requires some serious maintenance and deep cleaning. Would not recommend for any stay over 2 days.

6/10 一般

James

不滿：整潔度
so so experience
Housecleaning was ok but not great. Biggest problem was they left the shower hose pointing out so when we turned the water on the bathroom got sprayed with cold water along with me. Had to request a hairdryer. The fire escape door and windows in the basement apartment were all locked so unusable in an emergency.
於 2022 年 11 月住了 7 晚

10/10 優異

David (burlington)

家人同遊
讚好：整潔度、設施服務和住宿狀況
Great property, in a great location.
於 2022 年 10 月住了 7 晚

10/10 優異

Julie

家人同遊
讚好：整潔度、設施服務和住宿狀況
Loved the location of this property - close to Gloucester Road underground enabling us to get around London easily. Waitrose, Boots, and several great restaurants within walking distance. Our apartment was very clean and well maintained. Staff were friendly and helpful. Would definitely stay there again.
於 2022 年 9 月住了 8 晚

10/10 優異

wanwipa

家人同遊
讚好：整潔度和客房舒適度
於 2022 年 8 月住了 5 晚

10/10 優異

Luba

家人同遊
讚好：整潔度、設施服務和住宿狀況
Very comfortable prpperty with 3 kids.
於 2022 年 8 月住了 6 晚

8/10 不錯

Wai Mei

於 2022 年 7 月住了 11 晚

10/10 優異

Anne

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Lovely studio apartment with helpful staff. Very close to the Tube and groceries. Easy to get around w/o a car.
於 2022 年 5 月住了 7 晚

8/10 不錯

ghislaine

讚好：整潔度、設施服務和住宿狀況
Spacious flat with everything required for our short stay. Very helpful and friendly staff
於 2022 年 4 月住了 3 晚

8/10 不錯

Richard

讚好：整潔度和客房舒適度
Great Stay
Was a really nice place, better than I expected, in a good convenient location, easy to Tube station and walking to museums. Only slight negative was could hear creaking floor boards from the room above. The stay was excellent and the ladies on the front desk were really friendly and helpful.
於 2022 年 4 月住了 3 晚

10/10 優異

Ramón

家人同遊
讚好：整潔度和客房舒適度
Excellent stay in london
The apartment was very comfortable, clean and more spacious than expected. The reception 24/7 very helpful and kind. Close to a metro station and groceries store.. excellent option in london
於 2022 年 4 月住了 8 晚

4/10 欠佳

John S.

Photos markedly better than unit
The listing did not indicate this was a serviced apartment/hotel. So there was no communication from the “owner” about check-in process. Also, the unit was worn (could use a new paint job) and a bit dark (furniture). Otherwise the location is excellent and the space reasonably functional (other than very narrow bathroom).
於 2022 年 3 月住了 3 晚

10/10 優異

Susan

讚好：整潔度和客房舒適度
Recommended accommodation!
We have stayed at the Ashburn Court Apartments twice now and would recommend it to anyone. It is very well situated near the Gloucester Road tube station where you can get the Circle, District, and Piccadilly lines. It is also near restaurants, shops, and a Waitrose grocery store. Why is this important? Because the apartments have a kitchenette (with a table to eat at) and you can save a lot of money by eating some meals in. The apartment has a stovetop, microwave, fridge, oven. and dishwasher. It has cookware, plates, glasses, and cutlery. The people that work there are very nice - they will call a taxi for you or print out theater tickets for you. We would certainly stay there again!
於 2021 年 10 月住了 13 晚
Azhar 於 2021年10月25日的回應
Dear Susan, thank you very much for your positive feedback, we are so encouraged by your comments to work even harder. we are very much looking forward to welcome you again. thank you again Management Team, Ashburn Court Apartments

10/10 優異

CHANTAL

讚好：設施服務和住宿狀況
於 2021 年 9 月住了 6 晚

8/10 不錯

真實旅客

親子同遊
讚好：整潔度和設施服務
Property was a decent size, although the pictures led you to believe it was a lot bigger. But for west London and the price it was pretty good. Rooms were clean but a bit rough round the edges to claim 4 stars. Was a great location for shops, restaurants, museums and the tube.
於 2021 年 8 月住了 3 晚

4/10 欠佳

真實旅客

家人同遊
不滿：整潔度和客房舒適度
Needs a deep clean!
Cleanliness is a serious issue. Sheets were old and had stains including a blood stain on a pillow. Curtains also had blood stains on them. Sofa was not only dirty but incredibly uncomfortable. Its a shame because a bit of work and proper cleaning and this could be a good spot because the overall layout & amount of space are good and the location is great.
於 2020 年 3 月住了 4 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Location of apartment is awesome! Few minutes walk to Gloucester station which brings alot of convenience. We got an upgrade to a 1 bed room apartment which is big. It has got alot of space in the apartment and comes with kitchen and washing machine/dryer. However, it might be abit old and needs some refurbishing. You can hear people walking above you and might affect you if you are a light sleeper. Overall, it’s a pretty decent stay in London!
於 2020 年 2 月住了 7 晚
Alesh 於 2020年2月26日的回應
Dear Guests, Thank you for taking the time to write a nice review further your stay with us. Whilst it was a pleasure to have you staying with us, I am sorry to hear that we did not meet your full expectations. Please be assured that our guests' feedback is of the utmost importance to us and we will always listen to our guest for improvement. We look forward to welcoming you back to the Apartment again very soon. Kind regards, Alesh Saremi Assistant Manager

6/10 一般

Anne-Marie

家人同遊
讚好：整潔度和住宿狀況
不滿：職員與服務和客房舒適度
Secret required deposit
The most uncomfortable couch I have ever sat on. Manager required a $350 deposit which was niot stated anywhere on listing.
於 2020 年 1 月住了 6 晚

10/10 優異

Gregory

家人同遊
讚好：職員與服務、住宿狀況和客房舒適度
於 2020 年 1 月住了 4 晚
Alesh 於 2020年3月6日的回應
Dear Mr Gregory, we very much appreciate that you took the time to post this high scoring review of your recent stay with us. We are delighted to hear your stay was enjoyable. We look forward to welcoming you back to Ashburn Court Apartments in the near future. Regards, Alesh Saremi Assistant Manager

10/10 優異

Daisy (Hong Kong)

家人同遊
讚好：整潔度、職員與服務和住宿狀況
The property location is just a few minutes walk from Gloucester station and the staff are very friendly and helpful.
於 2019 年 12 月住了 10 晚
Alesh 於 2020年1月7日的回應
Dear Daisy, Thank you so much for taking the time out to write this wonderful and pleasing review, we are very pleased that you enjoyed your stay at Ashburn Courts and sincerely appreciate your kind comments on our Staff. It would be a pleasure to have you stay with us again. Warm regards, Alesh Saremi Assistant Manager

8/10 不錯

真實旅客

家人同遊
讚好：職員與服務、設施服務和住宿狀況
- la struttura datami all'inizio era carente di pulizia e un po trasandata. + ho chiesto ed ottenuto la sostituzione con altra unità decisamente migliore. - molto rumorosa in occasione di interventi di pulizia alla unita vicina. - La domenica non viene fatta la pulizia ed il riassetto delle camere.
於 2019 年 12 月住了 4 晚
Manager 於 2019年12月20日的回應
Dear Guest, thank you very much for staying with us and we are pleased to hear that you had a good stay. we appreciate your comments and will try to improve our services. we are looking forward to welcome you again.

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good location, near tube station and 2 supermarkets. A lot of restaurants nearby too! Daily housekeeping, spacious rooms, full kitchen amenities and washing machine! Best of all, friendly and helpful staff around. Highly recommended!
於 2019 年 12 月住了 6 晚
Team Ashburn 於 2019年12月17日的回應
Dear Guest, thank you very much for taking the time to write a nice review. we appreciate your stay with us and we are looking forward to welcome you again.

8/10 不錯

真實旅客

於 2019 年 11 月住了 3 晚
Alesh 於 2019年11月26日的回應
Dear Guest, Thank you for providing a review further to your stay at Ashburn Court Apartment. I am glad that you enjoyed your stay with us, we will do our best next time to make sure you are %100 happy. We look forward to welcoming you back. Warm regards, Alesh Saremi Assistant Manager

8/10 不錯

Stacey (Alberta)

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Pros: Great location Good size room and good size bed Fully function kitchen Cons: The washer and dryer doesn't dry clothes properly Bathroom is a bit small
於 2019 年 11 月住了 6 晚
Alesh 於 2019年11月26日的回應
Dear Stacey, Thank you so much for taking the time out to write this pleasing review, we are very pleased that you enjoyed your stay at Ashburn Courts and sincerely appreciate your kind comments on our Apartment and location. I am sorry to hear about the drying issue and thank you for letting us know so we can fix the problem. It would be a pleasure to have you stay with us again (I make sure you will get an Apartment with a bigger shower next time). Warm regards, Alesh Saremi Assistant Manage

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent staff and location. Spacious, comfortable, and quiet.
於 2019 年 11 月住了 4 晚
Alesh 於 2019年11月26日的回應
Dear Guest, Thank you so much for taking the time out to write this wonderful and pleasing review, we are very pleased that you enjoyed your stay at Ashburn Courts and sincerely appreciate your kind comments on our Apartment, location and most importantly our staff who is focused in guest´s satisfaction. It would be a pleasure to have you stay with us again. Warm regards, Alesh Saremi Assistant Manager

10/10 優異

Mark

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
HUGE amount of space for a European Hotel Suite
We returned twice in the same trip after enjoying the space and quiet of this lovely property, the warm reception each time we arrived, the ease of hiring a car to Kings Cross/St.Pancras to the Eurostar and to Heathrow, and its proximity to the underground station on the Picadilly Line. Clean. Quiet. HUGE. Full kitchen including a washer/drier. Unlike most European properties and hotel rooms, this apartment with a lift, has an enormous amount of space in the living room to spread out including a dining room table, large screen TV and a sectional couch.
於 2019 年 10 月住了 2 晚
Alesh 於 2019年11月8日的回應
Dear Mr Mark, Thank you so much for taking the time out to write this wonderful and pleasing review, we are very pleased that you enjoyed your stay at Ashburn Courts and sincerely appreciate your kind comments on our Apartment, location and most importantly our staff who is focused in guest´s satisfaction. It would be a pleasure to have you stay with us again. Warm regards, Alesh Saremi Assistant Manager