Okura Hotels & Resorts Nishi hotels

"I had wonderful suite room at corner with amazing city view of Kobe! If you come from Sannomiya Train station, there is free shuttle bus service that this hotel offers with another stop by different luxurious hotel establishment. Morning buffet offered so many varieties that surprised me, especially grilled burgers and multiethnic cuisines. Modernized room with cleaned toiletries. Before checking in, i also loved checked luggage room system that this premise offers. The lounge access was also plus, with wide options of drinks and luxurious offerings. "

"We love this hotel. My daughter and I stayed here last year and were delighted to return with my husband. The rooms are well-equipped, clean, and designed to be comfortable and functional. The view from rooms 1213 and 1214 was of the street below and looked out onto Mount Rokko. The staff was excellent! Some of them spoke English. They were very helpful in getting us taxis, storing our luggage, shipping our luggage, and anything else we needed. We used the laundry facilities, and the washer/dryers were great! The cost was 500 yen, which covered both washing and drying, as well as the detergent. I did have to use an extra drying cycle. The machines lock, and a timer displays the remaining time. That was helpful to know when to come back because someone else was using them, and also when to return to pick up your clothes. We attended the evening's dessert around 8 PM. Last year, the desert was ice cream with toppings. This year, it was an ice cream float with flavors I had never seen in the United States. My favorite part of the room was the long bathtub! The bathroom facilities were beautiful and of high quality. The beds were comfortable and had one feather pillow and one polyfiber filling in the other. There was enough room to walk around the two beds, which were pushed together. The refrigerator was a little small, but it worked for us. My husband loved the kettle so much that he bought one to take back home. The price was very reasonable!"

"The hotel offer great living experience, with free wine/champine/other soft drinks and snacks from 5 to 8pm. There is a good open yard on the floor of reception. They provide everything to your room. There are many staff and thus you can also receive greetings and the help you need. They also offer luggage storage service. The floor can only be accessed with a room card."

"It’s good location and has very nice views."

"三ノ宮から歩ける距離で買い物やダイニングにもとても便利でよかったです。"

"Amazing attentive staff that took care of our requests. Area had lots of shopping and great dining options nearby. Hotel was clean, full of amenities, had plenty of room for a Japanese hotel. We enjoyed our 4-night stay and would return again!"

"Good"

"The breakfast was really good"

"The hotel it quiet, safe, close to restaurants and several train stations. Would recommend this hotel if you are staying in Kobe."