Hyatt Hotels Okutama hotels

"Nice people at the front desk!! Thank you!!"

"We enjoyed our stay "

"Excellent property, clean, modern, very spacious room. Professional staff. Lots of restaurants and shopping nearby. Our room has a great view to Fuji! Only a short walk to Tachikawa station. This is our 2nd time staying at the hotel. We enjoyed our stay so much and we will definitely stay at Sorano next time we visit Tokyo again! "

"Hotel staff were very nice, room was clean. The only comment would be the step from shower to living room was a tall step for my 89 year old mother."

"Great service, polite and helpful staff."

"Excellent staffs "

"Staff are well trained and some of them are able to understand English. "

"The staff in the hotel are very friendly and efficient with their priorities. The room was very well cleaned and secure. The general air conditioning is very good. The staff in the breakfast area, are very happy and friendly. The breakfast buffet is nice. "

"Everything was amazing "