搜索玛雅海滨的汽车旅馆

“The staff was so kind and helpful. Lupita at the front desk sent a special gift to the room because we were celebrating my daughter’s college graduation. Housekeeping did a great job keeping the room clean and neat. Hotel was very well maintained and the grounds were beautiful. Pools were a little warm but still relaxing. Overall, it was a great stay.”

“This is the worst 5-star all-inclusive experience our family had during christmas. We did not have hot shower for three nights and the room has been freezing cold. We informed the hotel the first night and they kept sending maintenance people without fixing it. And whats worse, they did not really care about our problems. Everytime I called them, I need to explain the situation again. And what I got is 'we will send someone to fix' ' the hotel is fully booked so not possible to change the room'……

“good”

“The staff so kind and nice”

“well, is like to say nice things, but the only one I have is that the staff at the pool bar was phenomenal, after that, disappointed. there were zero elevators working, which prevented my mom who is disabled from enjoying the q to over pool and sushi restaurant,. also, there was only one restaurant that was open the entire stay, which was very disappointing, no mention of this was mentioned prior to booking or at anytime before circling in. on the Web site, all restaurants are listed as open and……

“不错”

“The hotel staff were excellent! The housekeeping team was absolutely on top of everything. You could leave your room for half a second and come back to find your clothes folded and neatly put away. Exceptional service all around! Laura, our server, was also excellent and extremely attentive. She was always on top of everything and made sure we were well taken care of. My only complaint would be the sales pitch team. I understand that it’s their job, but they were very persistent about trying to……