预订查卡拉尔酒店宾馆住宿限时优惠

“Hubby and I loved the view of the sunset right outside over looking the ocean which was literally at our back door. This place is super relaxing and the staff is always very friendly, welcoming and helpful. We didn’t spend much time at the pool but it appeared pretty clean. It was the best option because the ocean was full of sargasso. There is a restaurant on the grounds and the food is always scrumptious. On our last day hubby and I had gotten to the restaurant to late for breakfast but after……

“The staff were very nice and charismatic. There were not a lot of people there which was nice in our opinion. Right in the beach. Beach chairs/beds and a pool right outside. We had our own little patio. There was a little thing of water next the stairs to the patio- I thought it was a bird bath- partner let me know it’s to wash the sand off your feet- simple but I really appreciated it. We always seen somebody cleaning in the distance. It’s walkable. It’s in a sort of gated part of Tulum.……

“The place is clean, stuff is friendly, but I don’t think I will come back again. The last day of my stay one guest was aggressive towards the wife and the hotel stuff didn’t want to do anything”

“Todo fue una experiencia super, todos los servicios y la hospitalidad de su personal es realmente excepcional. Es un lugar al que pudiera recomendar ampliamente.”

“We stayed on the main floor and it feels like it’s our own house on the beach. Luckily no one was around so it feels very nice and private. The 3 bedrooms with their own bathrooms were wonderful for layout and the common rooms of kitchen/living room and dining room were great for all of us to spend time together. The beach view was wonderful but the sargassum just ruined the experience as we couldn’t use the beach at all as there was so much weeds on shore and in water despite the staff hauling……

“I love this little town. Been going there for many years and love the hotel. Staff helpful. There is no elevator for those who need one. We were on the 3rd floor which was fine but if you have issues it could be a problem. As I said I love the little town but they are losing their beach. The sargassum seaweed is a real thing and starts in the early April or so and lasts for a while. All of this saddens me but may not go again as it is not pretty and the staff was working continuously to……

“Excelente lugar para descansar y relajarse. ”

“The website and reviews are completely different then when I stayed there. The bedding, sheets, towels, robes, everything had stains on it. The building is really run down, structural damage, cracks in the walls. The bathroom shower is gross. It flooded water was running out the shower into where the toilet is. The beach is completely useless so many rocks no where to sit and relax. I cant tell you when the water has ever been changed in any of the pools they have. Especially the ones in the……

“Excelente trato del personal, las instalaciones muy limpias y la comida deliciosa. Muy buena experiencia”

“The staff here are very friendly and helpful, which sets the tone for the whole experience. Its a well designed artistic place, worth checking out . The entire grounds is like a small village, and they offer massage, a full restaurant, beautiful lounge areas.”

“We had our first family holiday here and got engaged. Everything was perfect from start to finish. The staff went above and beyond for us and made the engagement so special. The quality of the food in the restaurants is truely exceptional and we were blown away by the kindness of all of the staff. Truely not one complaint. We went to a 5* hotel in playacar for the last 5 nights just for a change of scenery and wish we had just stayed here as the service did not compare!”

“Bar , restaurant next door good food . Room ac only in bedroom , living area could be warm in hot season Staff and grounds in good condition, except for the seaweed but this problem was up and down the coast”

“Breakfast was delicious. Rooms were clean. Staffs were helpful and nice. Unfortunately, the seaweed overran the entire beach, which wasn't anyone's fault. It's a shame we weren't able to use the free kayaking or swim at the ocean. The swimming pool was a good substitute though. The road is horrendous though, so make sure you drive safely.”

“非常理想的度假别墅”

“Do not recommend AC didnt work rooms were dirty”

“近公园，但是我没时间去了。房间设施不错，就是缺少水杯。服务态度好，非常有特色，但是这么热的天气没有空调，开风扇吹风又头疼，关掉又热，而且有蚊子、蚂蚁，我没睡好觉啊！”

“We loved the hotel's location in the National Park and on the beach. The restaurant was delicious, the staff were helpful, everything was great. We loved the free breakfast! They gave us bikes to use and we were able to visit other hotels for dinner each night and feel safe doing so. We walked to the ruins and took the electric shuttles. The only things we'd have changed was to have the bar and/or restaurant open later so we could grab apps or drinks in the evenings. We were also quite confused……

“Beautiful place to be.. been on the middle of junge was beautiful!”

“I absolutely loved this hotel, the pool, the architecture, it was pretty, very clean, the staff was amazing, and helpful. Thank you!”