Hong Kong SAR Family Hotel

"Nothing to complain but room was little small"

"Room was lovely, food was even better. Staff were great and we were able to get into the room on arrival at 11.30am which is very unusual. Loved the Nemo playroom. Pool was closed, that's a shame."

"good cle"

"The room very clean staff friendly very convenient location comfortable bed "

"The check on and check out process was simple and seamless. The counter staff were friendly and helpful. Location is also great."

"Lovely stay at the Hyatt. The desk staff were extremely helpful when we needed to book an extra night because of the travel ban in the Middle East. "

"Convenient location next to airport, perfect for the long overlay connect overnight stay."

"My stay at Eaton Hotel was extremely disappointing and uncomfortable. One of the biggest issues is that the hotel advertises itself as pet friendly, but there appears to be little effort to manage the consequences of that policy. Dogs were barking continuously early in the morning, making it impossible to rest. I contacted the front desk to report the noise, but nothing was done to resolve the situation. The barking continued throughout the morning. Even more concerning was the cleanliness of the room. During my stay I discovered what appeared to be bed bugs. This is unacceptable for any hotel, regardless of price point, and raises serious concerns about hygiene and housekeeping standards. Between the constant noise and the apparent bed bug issue, my stay was far from restful. I expected basic comfort and cleanliness, but unfortunately Eaton Hotel failed to deliver either. I would strongly caution future guests to think carefully before booking here."

"Yes.. very convenient."