Pros: Great location close to tube, post office, grocery store and pharmacy, so all our needs were covered there. The unit was spacious and well appointed. The beds were very comfortable. The bathrooms were lovely and very spacious. There were a few good restaurants in the area, but also McDonald's, Burger King, Subway and Pizza Hut -- which greeted us as we exited the tube for the first time and prompted our teen to say he felt like he was still in America. We nicknamed the neighborhood New Jersey after seeing this.
Cons: Lots of stairs. Elevator only goes to fourth floor, and you have to carry all luggage up the final flight of stairs. Add to that the Bayswater tube (which is close) has no elevator or escalator, so if you're coming by tube you'll have to carry the luggage up stairs there, too. Also, there is a massive construction project right across the street from the bedrooms in this unit. Expect to be awoken early every morning with very loud construction noise for the foreseeable future. This is not the fault of the unit, just a very, very unfortunate drawback to the location for this moment in time. When that project is finished it will be a massive neighborhood improvement, but for now I'll just say we woke every morning for a week to the sounds of saws and jackhammers. It was impossible to sleep, but luckily we had touring plans each day so we'd have been up anyway (although probably an hour or two later if we'd had a choice). I'd give the construction 6-9 months more to quiet down if you want to sleep.
We were given an incorrect address for the property and that made our check-in very confusing, but the rental company representative was terrific and met us at the wrong location and took us to the correct one a couple of blocks away. Overall, the rental company was very, very responsive and helpful.
We booked this unit two weeks before our trip, after a long-planned lodging in central London was canceled without warning on a competitor site. We were thankful to find this unit on VRBO and it really saved us. I would stay here again even though we prefer central London. The comfort and space of the unit made us very thankful to be there!