North Suburbs hotels from HK$462

"It felt that after the acquisition, this property has really fell off the wagon. The staff was nonexistent, when I was trying to check out there was nobody at the front desk. Upon checking in experience was also disorganized. One night I tried to call room service, then tried to call the front desk, and then the concierge. I rang multiple times and nobody picked up. Don’t know if they had all abandoned their stations at the same time or what was going on, but it was really bizarre. No one picked up. What if we had an emergency? Not an experience I would expect from a hotel at this price point. The room did not have a mini bar, no coffee maker, no slippers, no robe. Really bare bones. The hotel did not provide free Wi-Fi, which in this day and age is a given. The television did not even have smart TV capability, it did not connect with Netflix or anything like that — it all just felt outdated, and as if no one cares. It felt more like a cheap motel than a fine establishment."

"Fabulous hotel in the BEST location. We loved the rooftop bar, exceptional breakfast buffet, and cleanliness of hotel. I would recommend highly and look forward to staying there again. "

"Secure paid parking, but pricey, parking area behind property. Did not sit at the bar area, but looked nice. "

"I enjoyed my stay. "

"Loves the restaurant and the fact that the included breakfast voucher was such high quality. The room was very comfortable. Overall a great experience. "

"Wonderful location and great staff and price ! "

"Ok"

"This was by far one of the worst hotel experiences of my life. The property condition is dated and not aligned with the photos. The towels had visible stains on them. The coffee maker has and old and used pod in it. The bathtub was clogged then my room wasn’t cleaned on a two night stay. I’d highly recommend any travels to avoid this property at all cost. Then to charge a destination fee of $25 per day but run out of food choices a breakfast is incredibly. Id describe this as a historic property that is not in alignment with the travel of the future. "

"Breakfast staff is friendly but menu is always the same for the whole week. Coffee in lobby was never refilled unless reminded. (And a bit wait of course) "