Northern Phoenix Spa Hotel

"Beware you get charged $39 per day just to use the ‘amenities’ such as the walking trail. I don’t recall this being disclosed when I booked. My room was also not available despite me reserving it weeks in advance. They put me in a different room that had a pullout bed, not an actual bed for my guest. The staff were great just disappointed in my overall experience."

"Nice staff but the rooms and water park were outdated "

"Room was missing basic stuff like soap. The breakfast options were terrible and the area not clean. Poor value for the price."

"The air conditioner worked awesome and the counter staff was very friendly and helpful. The property itself could use some upgrades especially the door, the security latch didn't work which prompted me to put the nightstand and a chair and my suitcase against the door for security. The hallways were very dark which made it feel unsafe walking to and from our room. "

"The breakfast was very good. The cocktail time was very nice and the food was ok. We ate out a few nights. I would have liked a sweet after the dinner but we went to the hotel restaurant for ice cream. All in all it was a very nice week stay. Will return next time in Phoenix. "

"We loved everything about the jw except the pool was so overcrowded and no chairs by 9am because people save them all day. We paid a lot of money to stay here and apparently they let you buy day passes for the locals and it was just many people at the pool. So if you are coming for the pool, I would stay somewhere else."

"The breakfast buffet had several choices and the food was pretty good. The room and bathroom were clean and the toiletries were nice. Staff were all very nice and helpful. Good location, close to stores and restaurants and kids activities. Only issue was the noise the air conditioner made - made it a bit hard to fall asleep, but it worked really well, room was nice and cool. "

"Clean room, large free breakfast, quiet "