Punta Cana Casino Avalon Princess Hotels

"A lot of the reviews we read talked about the food. We thought, well maybe they were just foodies or have high standards. But actually the food was bad. The buffet was not great at all. Poor selection, not well stocked and the meat was bad. But the worst was the burgers on the beach. I’m pretty sure they are spam. The other food trucks on the beach didn’t have half of the food that they advertised, it was such a bummer! The restaurants were fair. But seriously, if you care about food this resort is not for you. "

"Norelis was our butler for the trip and she went above and beyond. Making our stay above our expectations. She worked all hours of the day to make our stay the best possible. She was delightful and had the best attitude. I really appreciate everything she did for us. She is a real star there. She deserves a raise. She made our vacation. She answered all our questions and want above and beyond to make our stay the best it could be. Thdd as no you Norris!!!"

"The pool was amazing! The swim up bar was also amazing, very relaxing."

"great food, nice beach, 2 large pools were great!!"

"Resort quality met my expectations with 3 pools, onsite beach access with several built-in beach cabanas, plentiful bars, and restaurants. Kids have a good play area. Kids club is drop off and pick up only. No scheduled or day long activities outside of a handful of events. Breakfast, lunch, and dinner buffet is solid. Kids had lots of good options and they tried new food. Buffet does get repetitive after 5-6 days though. Location is far away from any real walkable area. If we go back to the DR, I recommend a different hotel if you want to leave the resort area. Rooms are decent though had some maintenance issues with TVs and toilets. A dated resort but still has good quality staff."

"The room did not overlook the beach but it was very clean and spacious"

"Rafael was wonderful! Attentive and super responsive! Our daughter celebrated her bday while we were there and they went above and beyond. "

"Within three hours of being on property, my wallet was stolen by suspected team member. The staff seemed to disregard it and not care completely. The front desk nightmare of a night man, told me I just lost it and gave me the runaround for two hours as hetold me that the property Manager and security manager were coming. Just to find out from the manager (customer service manager, only decent one. I spoke to) a very nice lady in the morning that he was in fact the night manager. After finding that out and looking back, It felt like an inside job for sure. No team member nor security took it seriously and refused to try to help me get to the police or for file a report on property for days. Me telling them it had been stolen wasn’t enough. It wasn’t until they were already trying to use my cards, did they appropriate offer any assistance to get to the police. Still no on property incident report. During this at no point did I feel really safe on this property or secure. You’ve been warned Do Not book."

"Nice big enough room for family of 3 stays. 0% rating for restaurants and food service. Only the beach was priceless. "