Philadelphia The Franklin Institute Hotels

"Clean room. Nice location. Parking situation was a hassle."

"I’ve traveled to many places around the world, and this hotel gave me one of the best check-in experiences I’ve had. The front desk staff were incredibly welcoming, friendly, and made the process smooth and easy. The location is great for anyone wanting to go sightseeing, with many attractions nearby and easy to get to. The hotel itself shows some wear, which is understandable for a property in such a busy area, but it didn’t take away from the convenience of the stay. The only issue we experienced was with the water temperature. Unfortunately, the water never got hot and we ended up taking cold showers during the winter. Maintenance came about a day later, but whatever repair was attempted didn’t resolve the issue. Aside from that inconvenience, the staff were very courteous and helpful during our stay."

"Hotel staff is friendly and helpful! "

"Just an overall outstanding stay. The staff were very polite and professional. The location was terrific. The room was clean, modern, and perfect for our 2-day stayover. The breakfast buffet was amazing as well. We will definitely be using this hotel for for our travels to Philadelphia, which is usually a couple times a year."

"Excellent hotel in the center of the city"

"PROS: The bed was very comfortable and the room was spacious. The staff was very pleasant and check in was a breeze. Great location. CONS: cleanliness could be improved as we found 2 packs of blueberries on top of the fridge that must have been there a while, as they were moldy and shrunken. We had NO shower curtain, there was dirt and hair on the wall behind the bathroom door, and I have never stayed in a hotel where there were NO trash bags in the trash cans. (We were in room 1425)"

"I stayed at this property more than ten years ago and remembered the service and breakfast very fondly. This time, however, I had a very different experience: was never greeted whenever entering the hotel, check in was very very brisk and given our rate included breakfast (and a hotel credit for food too) but that we had to leave at 6:30am when breakfast opened"

"Hotel restaurant menu was lacking."

"Although comfortable overall, a lot of the furniture in the bedrooms is dated. The hotel needs some kind of store or snack bar where you can get quick snacks "