Caribbean Beach Hotel

"Beds, towels were changed but not much besides that. Watch for a female waitress by the pool, she adds tips to your bill and then never gives you change… so you end up tipping her twice. Nor enough information about special events. Overall happy with the stay. Nice access to the beach, mostly friendly staff. "

"My stay with comfort suites was excellent. Everything was great, 5 mins walk to Atlantis and Marina Village. Only thing was wifi wasn't great. Couldn't do much except messaging. "

"Shuttle was easy to find.room was ok not the most updated kinda old and loud air conditioner. But staff was nice."

"The room was clean; however, it was difficult to get fresh towels. The staff were mostly friendly, but there were times when they seemed annoyed or ignored you completely, the Wi-Fi is awful. We had no Wi-Fi in our room, and the only place you could get Wi-Fi was in the lobby area."

"Hotel rooms clean with some humidity affecting sinus issues. Shops, restuarants very close to hotel. Hotel staff excellent."

"Everything was excellent, but they don’t have enough staff to enjoy all of the amenities/slides. It was an amazing time despite that, and the staff who was there did a very good job. My family of 4 had an amazing time, and I would recommend Atlantis to other families. "

"We stayed in the Royal Tower (west) on the 17th floor with an ocean view. The view was amazing! Upon check-in, the staff was so kind, helpful and welcoming. The grounds are beautiful, aquariums amazing and the rooms and property were very clean. Staff: They were hit and miss on whether they were kind and helpful. Our daily housekeeper was so kind and warm. We loved seeing her each morning. As for restaurant staff, I feel like the automatic 15% tip does not do anything for the customer. majority of the restaurant staff gave the impression they were annoyed you were there. Some staff were great, but the ones who made it very clear they were unhappy made our dining experiences vastly different. Especially when we spend on average $800 a day on food and beverage. It was expensive! Which we were prepared for. We ate at the finer dining places and ordered/drank what we want. Waterpark: There was not one day we were there that all the slides were open. If you asked any of the attendants, they told us to find a manager because they don't know when the closed slides would be open. They were very annoyed when we asked. Pools: These are very well kept, and we had no problem getting chairs each day. Yes, the front row was all taken, but we were always able to find chairs somewhere. "

"We loved the flamingo beach "

"The staff in restaurants and pool area are the worse "