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DoubleTree by Hilton Hotel Guangzhou - Science City

Photo gallery for DoubleTree by Hilton Hotel Guangzhou - Science City

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Outdoor pool
Outdoor spa tub
View from room
View from room

Overview of DoubleTree by Hilton Hotel Guangzhou - Science City

DoubleTree by Hilton Hotel Guangzhou - Science City

4.5 star property

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
18 ShuiXi Road, Huang Pu District, Guangzhou, Guangdong, 510530

Explore the area

  • Popular LocationLingnan College16 min drive
  • Popular LocationGrand World Scenic Park23 min drive
  • Popular LocationGuangdong Olympic Stadium28 min drive
  • AirportGuangzhou (CAN-Baiyun Intl.)32 min drive

Choose dates to view prices

About this area

Guangzhou

Located on a lake, DoubleTree by Hilton Hotel Guangzhou - Science City is in Guangzhou Science City neighbourhood and is connected to a shopping centre. Travelling with kids? Make time for Grand World Scenic Park, or enjoy an event or a match at Guangdong Olympic Stadium.

What's nearby

  • Huangpu Park - 11 min drive
  • Guangzhou Carambola Park - 14 min drive
  • Lingnan College - 16 min drive
  • Grand World Scenic Park - 23 min drive
  • Guangdong Olympic Stadium - 28 min drive

Getting around

  • Dashadi Station - 11 min drive
  • Guangzhou Railway Station - 22 min drive
  • Baiyun International Airport (CAN) - 32 min drive

About this property

DoubleTree by Hilton Hotel Guangzhou - Science City

Luxury hotel connected to a shopping centre in Guangzhou with 3 restaurants
Along with 3 restaurants, this smoke-free hotel has an outdoor pool and a 24-hour health club. Free WiFi in public areas, a free area shuttle and a free shopping centre shuttle are also provided. Additionally, a bar/lounge, a sauna and a rooftop terrace are on-site.
DoubleTree by Hilton Hotel Guangzhou - Science City offers 314 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes and complimentary toiletries.

This Guangzhou hotel provides wired Internet access for a surcharge. Business-friendly amenities include complimentary newspapers, safes and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and hairdryers can be requested.

An outdoor tennis court and a 24-hour health club are featured at the hotel. An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages spoken

Chinese (Mandarin), English, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Wired Internet (CNY 40 per day)
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (CNY 32.00 per day)
  • Electric car charging station on site
  • Free local area shuttle up to 21 kilometers
  • Free shopping centre shuttle

Food and drink

  • Breakfast available for a fee: CNY 182 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Chao Shang
  • Elements All Day Dining

Things to do

  • 24-hour health club
  • Arcade/games room
  • Bike rentals
  • Billiards/pool table
  • Children's pool
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Hot tub
  • Steam room

Family friendly

  • Arcade/games room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Free cots/infant beds
  • Corner/local shop
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra beds (surcharge)
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (21313 square feet)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower

Entertainment

  • 42-inch LCD TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Express check-in
Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 230.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CNY 182 per person (approximately)
  • Fee for in-room wired Internet: CNY 40 per day (rates may vary)
  • Self-parking fee: CNY 32.00 per day
  • Rollaway bed fee: CNY 230.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and window guards

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

DoubleTree by Hilton Hotel Guangzhou - Science City Hotel
DoubleTree Hilton Hotel Science City
DoubleTree by Hilton Hotel Guangzhou - Science City Guangzhou
DoubleTree Hilton Science City

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 38 out of 77 reviews
5 - Excellent 49%
Rating 4 - Good. 32 out of 77 reviews
4 - Good 42%
Rating 3 - Okay. 3 out of 77 reviews
3 - Okay 4%
Rating 2 - Poor. 3 out of 77 reviews
2 - Poor 4%
Rating 1 - Terrible. 1 out of 77 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.2/5

Staff & service

3.0/5

Amenities

4.4/5

Property conditions & facilities

4.0/5

Eco-friendliness

2/5 Poor

Stayed 1 night in Oct 2021

5/5 Excellent

Stayed 2 nights in Oct 2019

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

5/5 Excellent

Stayed 1 night in Aug 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

2/5 Poor

Stayed 1 night in Nov 2018

4/5 Good

Liked: Cleanliness, staff & service, room comfort
Far from central area & poor room service
Hotel did not give a room despite asking me to wait for 1 your upon arrival at the lobby. I had to chase them for the room and the situation was mitigated by giving me a coffee voucher at the lobby bar. Room service was below par as many items were sold out when I called to order on multiple occasions. The last straw was when I ordered Classic French Toast but was given 2 pieces of white and wholemeal bread was orange jam for spread! And the order took 30 minutes to arrive for such a simply fulfilled order. However I did not protest at my server as I was rushing for time to catch the train to HK but I was furious that this was the standard given to me by a hotel in the Hilton chain. Frankly, it was unacceptable.
Stayed 2 nights in Oct 2018

5/5 Excellent

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Value for Money
Overall value for money. Airport Shuttle Service was good and reliable ! There is shuttle bus that bring guest to nearby shopping complex and train or rail system though it can be frustrating - the bus didn’t turn up as schedule. Can do more thorough cleaning of toilet and shower areas- stain were present.
Stayed 3 nights in Sep 2018

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious and nice hotel!
The hotel is clean and spacious. However, the wifi connection is quite weak in the room.
Stayed 1 night in May 2018

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall is good
Overall is good I'm not impressed more than the first time. One thing we do not okay is. About the limousine service we agreed to pick up at the wrong airport, the bus did not pick us up at the airport. We spend a lot of time waiting for the bus to reach the hotel.
Stayed 3 nights in Apr 2018