Philadelphia Please Touch Museum Hotels

"Great people who help with kindness "

"The beds were comfortable. The room was enormous and the location was excellent although very noisy at night because of traffic. Several things about the hotel are quite rundown. The curtains didn’t open or close properly because they caught on the tracks so my husband had to climb up and sort them night and morning for four days. The bath had considerable limescale staining and the shower temperature couldn’t be adjusted. The worst thing was how cold the room was. Apparently this was because the hotel heating was in summer mode so the room could only be cool and not heated. We were freezing in there most of the time and it took till our final (4th) night for the hotel staff to bring a heater to us. Coffee and tea facilities in the room were not replenished and when we asked they didn’t arrive or we had to wait a very long time. By the final night we were quite miserable so the hotel did say they would refund us for our final night. So far we haven’t received any of this money despite departing a week ago."

"Everything was great.Just wish they had breakfast free with the stay,or continental breakfast free."

"Great location"

"When I first arrived I was greeted with an unpleasant welcome from staff. Got to the room, and the air conditioning didn’t work, No body wash was in the bathroom, and only one outlet in the room worked. The room wasn’t fully cleaned from the last guest as there was trash still left over. Not worth the money"

"Rubbish "

"I messaged them that I would have a very late check in and it was easy to check in when I arrived. I wish they would put a note somewhere that the lobby is not ground level but on the 3rd floor. I understand why they do this on the elevator but there has to be a more efficient way as the room key not always was detectable specially with luggage and kids in hand. Breakfast was good but messy not enough staff cleaning up behind people and also people not cleaning up after themselves. The room itself was clean and met our expectations."

"Clean"

"Pretty good stay overall! Host was gracious and very versatile! Extended our stay on very short notice. The neighborhood looked a little rough but everyone was very nice and the house was as described, it was just a shock when we arrived. Don't let the surrounding area turn you off! It was great to be so close to everything! Would stay again for sure! "