「Undergoing refurbishment currently, older parts and rooms very dated and run down. Good location for first time in London. Public transport bit out of the way, bring good walking shoes unless you plan on calling for taxi or Uber all the time.」
「The worst hotel that I ever stay , no service no quality, no one even help when I need anything in the room and u need to walk to ground floor but the staff service is bad too ,the room without tv, window … even some basic equipment also no if u enjoy no fresh air please feel free to stay」
「Stayed in one of the VIP rooms. However, wasn't one with the jacuzzi which seemed a little misleading based on the description. Arrived at the spa for them to have no record of us and waited for them to sort it out which considering the paying for club access is kind of a mood killer. That said the spa is nice and the treatment was fantastic. One of the upstairs shower rooms has mould on the wall which again isn't acceptable. However the venue is lovely. Breakfast was amazing, with lovely...
「The room was large, bright and clean with the added bonus of a fan. Staff were polite and helpful.
Evening meal was superb.
If we are in Harpenden again we will definitely stay here again.」