“This property is amazing! We enjoyed waking up to the stunning views of the beach. The place and the pool were very clean. The kitchen came with utensils so we were able to cook food on our own. The mall and grocery stores are only minutes walk from the villa. Linda is an amazing host and has communicated with us all throughout. Linda also helped with setting up transportation and had provided recommendations for the trip. The process from checking in and checking out was seamless. Overall, we……
“This property is amazing! We enjoyed waking up to the stunning views of the beach. The place and the pool were very clean. The kitchen came with utensils so we were able to cook food on our own. The mall and grocery stores are only minutes walk from the villa. Linda is an amazing host and has communicated with us all throughout. Linda also helped with setting up transportation and had provided recommendations for the trip. The process from checking in and checking out was seamless. Overall, we……
“My stay was just I needed. This is a small well kept boutique that appears to be family run where they are available at all times for anything that you need. The roof deck while small was very tranquil had a small pool that turns into a Jacuzzi and six or seven last year that were peaceful, great place to relax Very happy with my experience there ”
“My stay was just I needed. This is a small well kept boutique that appears to be family run where they are available at all times for anything that you need. The roof deck while small was very tranquil had a small pool that turns into a Jacuzzi and six or seven last year that were peaceful, great place to relax Very happy with my experience there ”
“We stayed here over Thanksgiving 2025. We had the chef service, which was excellent. The property is beautiful and the views amazing. The living & outdoor spaces were perfect for our party of 6. Highly Recommend. ”
“We stayed here over Thanksgiving 2025. We had the chef service, which was excellent. The property is beautiful and the views amazing. The living & outdoor spaces were perfect for our party of 6. Highly Recommend. ”
“Absolutely loved this condo. From the swim out pool in the condo, to the the beautiful landscaping. The larger pool was rarely occupied. The property management was quick to fix the few issues that we had upon arrival. Location was great for getting to either side of the island, although a golf cart is definitely needed if you plan on going anywhere on a daily basis. There was a lovely dog who came to visit daily. The location is relatively quiet. Would definitely recommend this for larger……
“Absolutely loved this condo. From the swim out pool in the condo, to the the beautiful landscaping. The larger pool was rarely occupied. The property management was quick to fix the few issues that we had upon arrival. Location was great for getting to either side of the island, although a golf cart is definitely needed if you plan on going anywhere on a daily basis. There was a lovely dog who came to visit daily. The location is relatively quiet. Would definitely recommend this for larger……
“We stayed at three different VRBO‘s on this trip, and this was our favorite of the three. Quiet, safe, spacious, with all that we needed for a comfortable stay. Smooth check-in process and easy communication.”
“We stayed at three different VRBO‘s on this trip, and this was our favorite of the three. Quiet, safe, spacious, with all that we needed for a comfortable stay. Smooth check-in process and easy communication.”
“This was a delightful place to stay. The condo is very clean and lovely. The king sized bed is very comfortable. The courtyard is lovely and contains one of the two pools on the property. The condo is about 200 yards from the ferry, and is right across from the town’s plaza (we watched all of the Dia de Los Muertos activities there).The eastern shore of the ocean is right outside, off your balcony. You cannot swim right there, but a short walk takes you to the swimming area. The souvenir vendors……
“This was a delightful place to stay. The condo is very clean and lovely. The king sized bed is very comfortable. The courtyard is lovely and contains one of the two pools on the property. The condo is about 200 yards from the ferry, and is right across from the town’s plaza (we watched all of the Dia de Los Muertos activities there).The eastern shore of the ocean is right outside, off your balcony. You cannot swim right there, but a short walk takes you to the swimming area. The souvenir vendors……
“Spent 10 days at Villas San Miguel. Perfect location next to the town square, very clean and well maintained property, helpful staff, great communication with host. Will stay again 100%. Have already booked for next year. ”
“Spent 10 days at Villas San Miguel. Perfect location next to the town square, very clean and well maintained property, helpful staff, great communication with host. Will stay again 100%. Have already booked for next year. ”
“Everything about this place was wonderful and the view was stunning. The location was close to downtown which gave us access to almost anything. We arrived early and they let us place our bags in the entryway until the home was ready :). We were also given restaurant recommendations, which was appreciated.There was an issue with the upstairs bathroom, so we were unable to use this shower. There must have been a leak in the shower pan and water came out of the ceiling into the kitchen/range……
“Everything about this place was wonderful and the view was stunning. The location was close to downtown which gave us access to almost anything. We arrived early and they let us place our bags in the entryway until the home was ready :). We were also given restaurant recommendations, which was appreciated.There was an issue with the upstairs bathroom, so we were unable to use this shower. There must have been a leak in the shower pan and water came out of the ceiling into the kitchen/range……
“We have been to Isla Mujeres three times and this by far is the best property we have stayed on. Not only is the villa exactly as described by the caretakers, Poli and Gladys are kind, friendly and helpful. Sac Bajo is quiet and extremely safe. The property has a well cared for beach and pool that kept us relaxed and rested during our stay. We will be back!”
“We have been to Isla Mujeres three times and this by far is the best property we have stayed on. Not only is the villa exactly as described by the caretakers, Poli and Gladys are kind, friendly and helpful. Sac Bajo is quiet and extremely safe. The property has a well cared for beach and pool that kept us relaxed and rested during our stay. We will be back!”
“HIGHLY recommend this amazing villa. Our stay was perfect in every way. Location is ideal and close to several incredible restaurants, shopping and a quick walk from the ferry. Staff were all extremely friendly and helpful. We already booked our next stay here! ”
“HIGHLY recommend this amazing villa. Our stay was perfect in every way. Location is ideal and close to several incredible restaurants, shopping and a quick walk from the ferry. Staff were all extremely friendly and helpful. We already booked our next stay here! ”
"I like this resort, all would give it 5 stars, but not the sales staff at check-out.
Overall, the experience was very good. From front desk service, restaurants to room services.
However, one experience significantly affected our impression.
We joined Tour, where the sales team introduced the resort membership. I understand this is part of their job, and although it took up half a day, we were respectful and understanding. At the end of the tour, we bought one $299 discounted future-stay voucher. The staff repeatedly tried to persuade us to buy two, suggesting we give one to family or friends. We politely declined, saying we wanted to try it first.
What made us uncomfortable was that we were repeatedly asked, “Don’t you have family and friends?” This question felt inappropriate and created unnecessary pressure.
Unfortunately, the same situation happened again at checkout. After confirming our room number and asking about our stay, another salesperson again pushed another $299 membership for family, and repeated the same question: “you don’t have family and friends?”This left me very uncomfortable, what’s the answer for this question? especially at checkout, which should be a positive final moment of the stay.
I understand sales goals and respect the effort of the staff, but this approach—especially using personal questions to pressure guests—was unpleasant. The aggressive sales behavior at checkout significantly lowered our overall impression of an otherwise excellent hotel."