搜索坎昆南部的度假村

“WOW! Did not expect such a beautiful stay as the one we had. My group had 2 rooms and they were both suites- ABSOLUTELY BEAUTIFUL. It was like a small apartment fully equipped with a washer and dryer! My parents absolutely loved this place. The entire staff was so pleasant especially the person who checked us in unfortunately I did for get his name. Very pleasant stay, we are so happy.”

“Staff was amazing and welcoming. We stayed one night to kick off our honeymoon and it was a blast. Cenote was beautiful in the morning, also got to see a little more wildlife. Only thing I caution is what I feel is the obvious; there are multiple units on the property and at night your glass house turns into an aquarium if your lights are on, meaning it’s easier for others to peer in. We could see the unit next to us from our bathroom, but quickly got over any shyness. We were able to Uber to……

“The room was dirty- sheets torn, stains on linen and robes provides has holes in them. The best thing about the property is the spa. The lobby is pretty and so is the spa area but upstairs where where the rooms are hold a consistent smell of mildew. Check in staff isn't very helpful if you encounter a problem- one lady was and her name escapes me, but I made an error when booking and nobody else went out of their way to help me. I will say Rodrigo in reservations partners with the young lady to……

“It was great value. Clean and convenient. Food was delicious . People were friendly. A/C didn’t work well in one bedroom and we couldn’t get TV’s to connect to any streaming service and could not cast.”

“Henderson and Isabel were amazing! Very accommodating, we will be back!”

“I been here many many times and I have to say, it was not what it used to be. The beach is full of seaweed can’t even swim. The service at some point was not what we expected. I’m pretty disappointed. It appeared the staff was mad all the time. We ordered room service never got it.”

“We have so much to say about the hotel. First- the room we got the toilet wasn’t flushing down well, we were afraid of it. Second- the fridge was old and in very bad shape and a no working condition, no microwave, no coffee machine. They charged us $1000 pesos for the view of the room which is worth to see the Ocean in the morning not doubt. The Pool was dirty when we got there. The drinks which we paid All Inclusive were bad, made out of cheap alcohol or no alcohol at all. The nightly shows……

“Friendly staff, well laid out resort. Comfortable rooms”

“The only restaurant that has good food was the Chinese restaurant and the waiter Gerardo is amazing he is the best, also Francisco the butler he’s really helpful and has great customer service. The pool attendant Marco doesn’t like to help the non-member guests. He is rude and only pay attention to the members so he can receive tips from them, he didn’t let me get any chair and didn’t want to open the umbrella he even gave popsicles to the other guest and even bother to ask the non-member……