哈特福酒店 | 熱門哈特福住宿限時優惠每晚可低至 HK$539

「The hotel itself is great. The surrounding area is a little concerning. Not going to put blame on the hotel BUT there is a LARGE unhoused community behind the hotel. This is a city/government issue: lack of jobs, resources, housing, education, and etc.」

「Very kind staff!」

「Just a dated property. Enjoyed the breakfast in the morning」

「Property and room were dirty. Had to change rooms immediately. Breakfast had ants on buffet. They only have one pool which splits into an outdoor and indoor area. People outside hotel were very sketchy.」

「Overall stay was good. Staff was attentive and friendly. Was disappointed by the stain on the sofa in the room.」

「Good staff, rooms smelled clean like walking into a hospital, pool was good temperature good for the kids, showers upgraded to walk ins and breakfast was very good compared to others.」

「The rooms were clean but very small. There wasn’t a dresser in the bedroom and you could hardly walk around the bed. You can hear the people above your room just walking across the room.」

「The property is clean , friendly staff , hottub was nice we love the place we definitely comeback sometime in the future」

「This hotel allows smoking on the 1st floor which the smell rises. We were on the 2nd floor and were bothered by the smell. The carpet in the hallway smelled musky and looked dirty. The room was fairly clean except some dust behind the lamp on the night stand and crumbs on the headboard behind the mattress. We checked out a day early due to being affected by the smoke smell. We did not complain right away due to being tired from a long drive and being limited funds and not wanting to find a...

「Lights over sink didn’t work. Toilet very hard to flush. Corners were filthy. Electrical outlet pulled out of socket with power strip plugged in with TV, microwave and refrigerator plugged into it. Entering the room light switch didn’t work so had to plug the light into the fixture. Dirty towels were left on floor two days in a row. Had to go ask for clean ones. Advertising free breakfast but none was ever served. Faucet was dirty over the sink. A table lamp was provided for the sink area. We...

「So many bugs in the bathroom.」

「Clean and comfortable. Staff was friendly. Bagel breakfast bar was very good.」

「Peaceful property with historic charm...def needed a bed and bathroom sink upgrade in our room...and maybe a picture on the wall...but worth the stay.」

「We were there from a Friday to Monday and did not get our roomed cleaned one time. Their policy is every other day and that is fine but on Sunday evening when we returned to our room from the day nothing had been done! No clean towels, no beds made, no new toiletries etc. Part of what you pay for and enjoy when you stay at a hotel is coming back to a clean room. When I brought this to the attention of the staff they were not helpful at all. They stated the cleaning staff was gone for the day and...

「Waiting the fire alarm and flood for nearly one hour and very hard to get asleep again.」

「Staff was great」

「Our room was a cute Victorian style, clean and spacious. Delicious breakfast options made in their kitchen. The Staff was friendly and helpful.」