Okura Hotels & Resorts Nishi hotels

"Enjoyed our time at this property as it had everything along with all of the amenities. As a family of 5 the late night ramen from 9 to 10pm was a hit! I was able to use the onsen 2 times during our 6 night stay (got back too late from universal and expo) and found it good. One large pool along with a small cold pool. Best time to go was during the ramen experience as there was little to know people in the onsen at that time. Hotel provided all of the toiletries that were needed (towels, comb, toothbrush, shampoo, conditioner and body wash). Hotel also provided next day transfer services to our next location (Hakone) and the prices were quite reasonable. "

"Loved this hotel. Close to restaurant and shopping area. I will visit again!"

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"Great hotel for kids!"

"Great hotel and amenity. Room was spacious and clean. Highly recommended."

"Very nice property, nicely situated! Staff were very friendly and helpful when asked, restaurant and lounge were top notch!!"

"Convenient location & loved the amenities in the room. "

"Clean and very well maintained. Staff is very helpful and accommodating! Excellent location. "

"Always a great stay for the value. Dont miss this well located, very comfortable, clean hotel."