Search Houseboats in Roosevelt Roads

"I stayed the whole week, the first 5 nights for a work conference, and the other 2 in a different room as I had to book separate. The garden room I had for the first 5 nights was outstanding! Modern, well kept, spacious…gorgeous! The ocean view one was not good! The bath tub was dirty, soap scum on the walls, the carpet had a musty smell through the hallway and room. I got disappointed with this room after experiencing the garden one on the other side of the resort. The view from the balcony was the beautiful highlight of this room. I have to point out that the amenities like the pools, cabanas, restaurants on site, and the private island are all fantastic, the next time I stay, I will be sure to have a room on the “good side”. Some of the staff are very friendly, others certainly show they’d rather be somewhere else! During a conference event/reception, one of the bartenders literally said “Jesus Christ” with extreme annoyance when I asked for Coke Zero, he didn’t have any so offered Diet Coke, and I said I’d prefer a regular coke then. Unsure why my request caused such annoyance but he certainly made it very evident. With the high value that accommodations, food and stay are here, and the prestige of the resort, I honestly expected a bit better customer service. Jan at the front desk and David in the cabanas were the highlight of kindness and helpfulness, great people. "

"Very easy drive from San Juan airport, room and facilities were clean, did not need to take advantage of staff services, but they were offered to us multiple times. "

"Room was excellent. Very peaceful place. Self check in and out makes process easy and fast. "

"This hotel has an excellent location. The room size was decent for our group of three (two adults and one child), and it included both a queen bed and a twin bed. The mattresses were comfortable, and the overall space in the room felt adequate. The check-in instructions were a bit confusing at first, but the hotel staff were helpful in assisting us. The room could be better maintained—for example, the bathroom had slow drainage, causing water to accumulate before draining. Additionally, some of the door hooks were either missing or not functioning properly. One major discomfort was the constant noise from the restaurant—music as well as chatter from staff or guests—which was especially noticeable at night. It would be great if the hotel could find a way to better contain the noise during late hours. These weren’t major issues overall, but they were small inconveniences that could be easily addressed to improve the guest experience. "

"The hotel must be very new because everything is in great condition. Our room was clean, and the beds were comfortable. Swimming pool was nice, and outdoor furniture was again in excellent condition. The entire property was thoughtfully designed and well kept. Staff were friendly and helpful. Would be nice to have a chair and desk in the room. Sound insulation was not good but 9pm-7am are quiet hours and the staff were ready to enforce it. OveralI my family had a great experience and would be more than happy to stay again."

"Great place to stay and sleep. Small, but safe."

"Not the Value for money I thought it would be. The walk to the kiosks is close (15min) Room was not great. Bed hard. TV didnt work. There is better out there. "

"Clean, nice amenities. Beautiful outdoor pool and views of the rainforest. Great morning breakfast! "

"Minutes from the rainforest. This is a top notch resort. A higher floor will give better rainforest views. Sweet little casino too. Loved it. Food and drink are a bit high, but probably in line with 'resort' pricing. Also a very nice touch, they give you a water bottle at check in and there are refilling stations by the elevator. If I come back to PR, I will stay here. If you want a tranquil beach setting, this is not the place. Very rough conditions. Mini fridge for use in rooms. "