「What a lovely surprise! This is a beautiful hotel in every way. The rooms are astonishing with so many little details. The renovations are incredibly impressive. The staff were fabulous. And the breakfast lovely. A truly relaxing stay and a great find.」
「I stayed in this hotel room and it was ridiculously hot to the point of being unbearable. The air conditioning either didn’t work or was completely ineffective, and the room felt like a sauna all night. I wasn’t able to sleep at all, which completely ruined my stay. For the price I paid, this is unacceptable. I would not recommend staying here until they fix their temperature control issues.」
「Staff were great! Room was a terrific size and the bathroom was stellar. Parking was free. There was no breakfast, but the pub downstairs had games and entertainment. It was summer and quite hot so the windows had to be open resulting in a few spiders making their way in, but that would be expected honestly. I would absolutely stay here again!」
「Very helpful, friendly staff that made you feel at home, but also gave you space. The room was very clean and was cleaned everyday. Breakfast was of a high standard although it would have been even better had fresh fruit been included. We ate every evening in the restaurant and the food was amazing」
「I have never had a more uncomfortable night at a hotel in my life. I know the UK is having a heat wave, but adding a cheap fan that moved less air than I could with a folded piece of paper does not constitute a decent attempt to keep guests cool.
The attached pub didn't have any food, which was the main reason for booking there in the first place.
Frankly I won't be staying at Premier Inn again is if this is the way they treat their guests.」