Hotel Monterey Group Sumiyoshi hotels

"The hotel overall is a 5*. Especially the front of house staff, Akbota. She spoke excellent English and provided top notch service. Very professional and knowledgeable! Always went over and above the call of duty and went back to our room to help me look for something I left behind after checking out. The hotel itself was very conveniently located. The onsen was nice. The aesthetics very zen and minimal (which was tasteful). The negatives are: 1. There was a strand of hair on the bathroom towel when we initially checked in so it definitely wasn’t ours. 2. The room was very small 3. They have what they deem eco-housekeeping. I’m fine with not changing the sheets daily. However they don’t make the bed nor wash the glasses But overall, the stay was very pleasant and again, kudos to Akbota!! "

"Great location near the station. Ideal for people coming in by train or plane."

"Very clean and good location. Will stay again next time. "

"The staff were amazing and helped with any question I had! The room was also great and very spacious. The amenities were great too"

"Convenient location, easy access to subway. Lots of dining options around and nice staff!"

"It was nice and convenient "

"The staff and service are superb, the rooms are spacious, and all the amenities you need are available. The showers are fantastic and don’t leak! Overall, it was an extraordinarily good stay and excellent value."

"It was easy access and there is shopping and dining options all right there in the center. Would definitely stay again. "

"Highly recommended for a nice gateway when you need a break. Staff members are friendly and professional and the room is spacious and comfortable. The area is safe even for ladies."