Location is excellent. But the space is very narrow entire hostel. Also if you didn't speak Japanese, you seems don't get any service from night shift staff. You will have to check in before 22:00 otherwise they won't wait and I was rushing from airport due to airplane delay. After I check in they only told me which bed number and where to put luggage. Next guest check in is a Japanese girl and staff introduce her the entire area including where is toilet and shower. I have to peeping on them from my jail cell size bed to know where is toilet. Not recommend if you dont speak Japanese.
真實旅客
於 2019 年 10 月住了 1 晚
BookTeaBedGinza 於 2019年10月19日的回應
Thank you very much for using our shop.
We will do our best based on your valuable opinions.
We look forward to seeing you again.
この度はBOOK TEA BED GINZAをご利用いただき誠にありがとうございました。 貴重なご意見もありがとうございます。 設備に関しては、日々改善に努めておりますが、今回のご意見も参考にさせて頂きたいと思います。 お客様のまたのご利用をスタッフ一同お待ちしております。^^
8/10 不錯
真實旅客
2018年10月14日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
convenient location and comfy bed and pillows.
Except for a couple of nights we couldn't sleep because of a disrespectful person towards the hostel's rules, I enjoyed my stay and I would recommend it to those who want to save some money and be in town centre too.
真實旅客
於 2018 年 10 月住了 6 晚
BookTeaBed Ginza 於 2018年10月19日的回應
Thank you for staying with us and your precious feedback.
We hope to see you again!
この度はBOOK TEA BED GINZAをご利用いただき誠にありがとうございました。お客様のまたのご利用をお待ちしております。
8/10 不錯
Hina (Kanagawa)
2018年7月19日
讚好:整潔度、職員與服務和住宿狀況
Hina
於 2018 年 7 月住了 1 晚
Book Tea Bed GINZA 於 2018年7月22日的回應
Thank you for a review. We hope you enjoyed Tokyo! We look forward seeing you again
4/10 欠佳
真實旅客
2018年7月5日
不滿:職員與服務和客房舒適度
真實旅客
於 2018 年 6 月住了 2 晚
BookTeaBedGINZA 於 2018年7月5日的回應
Thank you very much for your precious feedback.
4/10 欠佳
Kinman
2018年7月2日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
No service. Not clean
The hostel is very small. Some beds are facing toilet and shower room direcrly. The shower is not clean. No shampoo, shower gel, toothbrush, toothpaste nor towel is available.
Kinman
於 2018 年 6 月住了 1 晚
BookTeaBedGINZA 於 2018年7月5日的回應
We are very your experience at BTB was not what you expected. However, thank you for your honest feedback, we deeply appreciate each one as a way to constantly improve.