Richmond 4 Stars Hotels

"Clean room, very nice hotel"

"A Room with a View, But Lacking Comfort ​We booked The Tower Hotel by Thistle for a double celebration: my wife’s 40th birthday and our six-year-old daughter’s first trip to London. While the location provided unforgettable memories, the hotel itself is heavily dated. ​The Positives: ​Views & Location: The absolute highlight is the unbeatable location and the breathtaking view of Tower Bridge from our window. ​Generous Space: Our family room was surprisingly large for the city centre. ​Comfort for Children: The pull-out bed for our daughter was a full double, which she found incredibly comfortable. ​Service: The staff were genuinely friendly. ​The Negatives: ​Stifling Temperatures: The room was far too warm, as the air conditioning is centrally locked at 25°C. When we queried this, reception simply handed us a plug-in fan. ​Poor Sleep Quality: Sleep was further hampered by an uncomfortable main bed and hopelessly flat pillows. ​Lack of Plugs: There are zero plug sockets near the bed for charging devices. ​Archaic Bathrooms: The bathroom desperately needs modernising. It features separate hot and cold taps rather than a mixer, and an old-fashioned rubber plug on a chain. ​The Verdict: If you book purely for the iconic views, spacious rooms, and brilliant location, it delivers. However, if you value a good night's sleep and modern comforts, this property leaves a lot to be desired."

"Great stay at this hotel"

"The room was clean but very dated. Notable problems included a poor shower (the bath ran at the same time). The room had no opening windows, which made it stuffy and as the aircon didn't seem to cool, this didnt help. Also the aircon was load, making sleep difficult if you want air! We paid for the breakfast which was ok, seemed a little over priced as there was not much choices. The 2nd morning's breakfast was chaotic and we had to wait. Staff are friendly and helpful. "

"Amazing staff, clean and large room. "

"Great location just off Oxford Street, room was quiet and comfortable. The breakfast was really good. The only issue was the wait for coffee to be offered. You can get coffee for yourself but the machine did run out at times. Great hotel for a London trip. Tube is just around the corner."

"Room was very humid. Room was clean. Staff was very friendly. Excellent location. Coffee in lobby living room was very good. "

"Breakfast was nice, room was clean but the bottles of shower gel etc. were empty "