Caribbean Luxury Hotel

"Beautiful hotel, restaurants are great, great for families, staff is nice beach is great! All great things! "

"The hotel was beautiful and in a great section of San Juan close to cruise pier. The only thing wrong was checkin in was at 4pm and we got there at that time and couldn’t check in till 6pm. They then gave us a $21. refit to use at the hotel which we were leaving next day on a cruise"

"I had reserved two rooms and had called the hotel directly the week prior to request that the rooms be on the same floor if not next to one another and at check in, I was given keys for one and told that the second had to be cleared by housekeeping and that I would be notified soon. 2 hours later, when I went to check on the status, I was told "you already checked in" and when I said I don't have my keys to the second room, I was given a room 2 FLOORS AWAY from the original room and was told there was nothing that could be done until days later... you would think that if I am requesting rooms on the same reservation and with the call that they would at least put them on the same floor! "

"For the price, more should be entailed with the room. Water was scarce… no ice. Little things missed. "

"We had a beautiful beach view from our balcony and the hotel was conveniently located to all island activities. "

"I love the locals that run this place!! Great experience and the place is kept up for the age. Drinks and food was good. Hope to see them again soon!"

"Great family friendly resort. "

"No shuttle was offered. I was told to take taxi. Overall we a had a great experience. "

"There is nothing fancy about this hotel but it is clean, great showers and a comfortable bed. It is in the middle of Old San Juan and you can walk to everything. "