Tokyo Toto Gallery Ma Hotels

"Very nice and close to proximities and station.. Could be good if it has a gym and a pool"

"Breakfast is here always delicious and features a good variety."

"The service is excellent, staff at reception spoke good English and very helpful. The cleaning staff do a great job with the room. Even after forgetting to place “clean room” sign they still replace towels and replenish amenities. I loved the location of the hotel, train stations a short walk away and 20 mins to Shinjuku, Shibuya and Ginza. There are plentiful of eateries and bars in the area. I would recommend to walk a little further out past Harry Potter cafe for nicer quieter restaurants and cafes but most cafes don’t open until 11am if you’re wanting breakfast/brunch. There is a 7 Eleven just across the road, and many more convi stores nearby. The laundry room need improvement, outdated machines and area doesn’t have seats to wait for washing. This was the only negative I could think of. I would recommend this hotel for singles/friendship groups and families. "

"We stayed at Grand Hyatt Tokyo on the 6th floor, and unfortunately, our experience did not meet expectations. The bathroom felt quite neglected, there were visible cracks in the shower area and overall cleanliness could have been better, with small details that made it feel a bit dirty and not well maintained. At night, the noise level was also an issue. We could clearly hear ambulances and sirens, which made it difficult to fully relax and rest. Overall, the hotel didn’t give us the Japan experience we were hoping for. It lacked the attention to detail, calm atmosphere, and polished feel that we’ve come to expect when visiting Japan."

"Staff was extremely helpful and friendly "

"Great location, clean and nice rooms, with nice staff."

"Clean roms"

"Everything ok exklusive the location on a hill, difficult to reach."

"There was a strong grimy smell from the first room I went to. I smelled it right at the door. I could not step further into the room. I requested a change, the staff checked the room and gave me another room. I settled down in the new room for 10 mins and I smelled the human grimy smell again. This time I requested air freshener and they provided an air filter. The pillow covers smelled and I think the pillows too. I used the hotel towel to cover the pillow I was sleeping in. I had booked the hotel for 8 nights. 😑"