预订埃克斯卡雷特生态公园酒店宾馆住宿限时优惠

“Esta lindo y limpio ”

“This is the worst 5-star all-inclusive experience our family had during christmas. We did not have hot shower for three nights and the room has been freezing cold. We informed the hotel the first night and they kept sending maintenance people without fixing it. And whats worse, they did not really care about our problems. Everytime I called them, I need to explain the situation again. And what I got is 'we will send someone to fix' ' the hotel is fully booked so not possible to change the room'……

“非常棒 完美的服务 景色以及设施 餐厅也非常美味！”

“Yo tuve una pésima experiencia ya que por compras en EXPEDIA la estadía un error el Cual no me resolvieron la reservación estaba 4 personas y solo la Confirmaron para dos y no quisieron hacerse responsables y me tocó pagar por Los niños n el hotel adicional a eso perdimos Todo el Día y me tuvieron en recepción 3 Horas por nada fue fatal l experiencia en general”

“I been here many many times and I have to say, it was not what it used to be. The beach is full of seaweed can’t even swim. The service at some point was not what we expected. I’m pretty disappointed. It appeared the staff was mad all the time. We ordered room service never got it.”

“Absolutely loved the stay and plans and surprises”

“Todo bien”

“Overall an excellent hotel to spend ur vacation at Cozumel. Great staff, a bedroom that have all that u need plus a good view of the beach. The food at the hotel restaurant is great. Pools could be better but if u don’t like the ocean experience (crazy btw) it is a good option. I’m definitely going to come back to this beautiful island and visit Playa Azul. My brother and I want to thank from the bottom of our hearts for this amazing experience.”

“Great rooms and amenities”

“Great place to relax and vacation”

“Service”

“My family of 5 (2 adults and 3 children) had the best time ever. The staff was amazing. The resort was so clean and well kept. The room was large and clean. On top of everything, the staff did everything to accommodate us. Our flight arrived early so they let us do an early check in. Then our flight departed later in the day so they accommodated that as well. I mentioned it was my daughter’s 4th birthday and they went above and beyond and surprised my daughter with the most beautiful……

“Resort and amenities were great , beautiful area and grounds.”

“The hotel was amazing, and the staff was the BEST. Thank you for our wonderful stay and we will be sure to come back.”

“Out of this world experience- attention to detail was amazing / the food, the service and the design and architecture were incredible! My son and I did the spa and we did the rainforest sauna along with an hour massage. It was an incredible experience!”