Best Western Carmel Highlands hotels

"We only stayed one night, but absolutely loved our time at the Carmel Mission Inn, and will definitely be back here any time we're in the area. First off, the location is fantastic — just walking distance from local boutiques, coffee and a grocery store right across the street in Carmel Valley. But the true magic of this place is the friendliness and kindness of the staff, and all the little details. For us, it was everything from the wooden room keys with sweet little messages to the postcards offered in the lobby, the spacious outdoor seating area, the luxury toiletries, soft towels and robes, and absolute stellar cleanliness and upkeep! The staff was so friendly, accommodating and kind. Every single person we encountered was smiling and sweet! In the past, we've always stayed at little B&Bs when we've visited the area, but Carmel Mission Inn is definitely THE place to go, and we'll be staying here on every trip back in the future : )"

"The property was in a great location. The plants, flowers and overall garden areas were pretty. The rooms were clean and well maintained. My only complaint is small - I asked for a wake-up call and I didn’t receive one."

"When I needed an upgrade, they were more than accommodating, and the staff was incredibly professional as usual. "

"Great location right in the heart of Old Town. Very friendly staff."

"Convenient location for an overnight stop in Monterey. The staff were friendly and the room was clean and comfortable. We really enjoyed the pool and hot tub, as well as the hotel bar! "

"Staff was vert friendly. Excellent location: very close to downtown Pacific Grove and the beach. Room was clean, area was quiet. Pool was a bonus. Hot jacuzzi on a cool evening was nice."

"decent rooms and grounds "

"The kids area is pretty run down. We enjoyed the gym, pool and pickleball. "

"on this trip we travelled with teens. teens can be loud... but even though they were constantly talking and laughing (just being kids) you could not hear anything from outside the room. this is the quietest hotel i have ever been to. (its the construction i believe). in other hotels i had a hard time resting because you could just hear everything. sweet dreams when you stay here! "