爱丁堡夏洛特广场附近酒店

“Excellent. Nothing to complain indeed. It was quite expensive but after staying you will know it is worth it.”

“Beautiful hotel, with a wonderful staff who were so kind & helpful.”

“Apartment is prefect. Good location. However, I requested 3 beds but cannot provide and without notification. Finally, my son needed to sleep on sofa. Hope can improvement the communication.”

“We stayed in a 3-bed room for 3 days. The interior is well-designed and chilled. We stayed in a 3-bedroom room for 3 days. The interior is well-designed and has a relaxed atmosphere. The small kitchen and towels were clean, and the cooking utensils were reasonably functional. It also has a dishwasher, washing machine, and dryer, all of which are in good working condition. The small kitchen and towels are clean, cooking utensils are reasonably functional. It gots a dishwashing machine, washing……

“So great”

“Cozy room and all staffs friendly”

“Awesome. Everything is exactly the same as the pictures.”

“Good experience ”

“非常好”

“Supet”

“great location and apartment ”

“It is very convenience to walk to the Old Town, everything is good, except need to carry lugguage if the room is on 4th Floor or above...the lift only to third floor....”

“Very elegant and neat boutique hotel. Despite itself located near the beautiful water of Leith, easy to get to sightseeing places in the city center.”

“Hotel is good. Some points should be improve 1. Garbage classification, should separate paper, bottles.... 2. Provide a scale in gym”

“Poor management. Poor communication among staff. Staff are unhelpful. Lack of sense of urgency to address the customer's queries. Defensive attitude towards complaints. The presence of blame culture in the management.”