Good experience! Staffs are very nice to help move luggage from 3/f to the hotel entrance! Very clean and they turned on air conditioning to wait for our check in, this is heart warming! Local restaurants are nearby, some French and Italian bistro!
KAM TING
於 2023 年 8 月住了 4 晚
FLEXSTAY INN shirogane 於 2023年8月18日的回應
Dear Guest,Thank you for the great review of our hotel。We are very grateful for your kind comments. Every staff member at our hotel will strive to provide good service to our guests. We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,FLEXSTAY INN shirogane
6/10 一般
真實旅客
2018年6月6日
讚好:整潔度和客房舒適度
真實旅客
於 2018 年 5 月住了 6 晚
FLEXSTAY INN Shirogane 於 2018年12月11日的回應
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon.
8/10 不錯
真實旅客
2016年11月3日
讚好:整潔度和住宿狀況
真實旅客
General Manager 於 2016年12月7日的回應
Every staff member at our hotel hopes that you will choose to stay with us again in the future.
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,FLEXSTAY INN shirogane
Thank you for staying at FLEXSTAY INN shirogane. And we appreciate you spending your time to write to us.Every staff member at our hotel will be working hard to improve the level of our service, trying to meet the expectation by the guests.When you travel to Tokyo area in the future, we sincerely hope that you will consider our hotel for your stay.FLEXSTAY INN shirogane
Thank you for staying at FlexstayInn shirogane. And we appreciate you spending your time writing to us.When your travel plan brings you to our area in the future, we hope you will consider FLEXSTAY INN shirogane for your stay.Every staff member at our hotel hopes that you will choose to stay with us again in the future.
8/10 不錯
DAMI
家人同遊
2023年12月15日
讚好:整潔度和客房舒適度
2주 숙박후기
2주 이상 머물렀기 때문에 간단한 취사가 가능하고 욕조/발코니가 있는 숙소를 찾고있었습니다 플렉스스테이 인 시로가네에서 매우 합리적인 가격에 머무를 수 있었습니다 클리닝 서비스가 아예 없기때문에 쓰레기를 버리거나 어메니티를 1층에서 챙겨와야하는 번거로움이 있지만 생활하는데 크게 문제되지 않았습니다 동네는 조용하고 군데군데 로컬 음식점이 있습니다 24시간 마트도 걸어서 5분 거리에 있습니다 방음은 보통입니다
DAMI
於 2023 年 11 月住了 16 晚
FLEXSTAY INN shirogane 於 2023年12月16日的回應
이번에는 저희 HOTEL MYSTAYS 를 이용해 주셔서 대단히 감사합니다. 그리고, 바쁘신 와중에도 소중한 의견을 보내주셔서 거듭 감사 드립니다.향후에도 고객님의 기대에 부응할수 있도록 종업원 일동 서비스 향상에 최선을 다하겠습니다.다음에도 꼭 저희 호텔을 이용하실수 있도록 부탁드립니다.FLEXSTAY INN shirogane
4/10 欠佳
真實旅客
商務旅客
2023年12月9日
不滿:整潔度和客房舒適度
Halls of residence style room
Room was small and very tired. Bathroom looked unhygienic. Location is good to access this sought after residential area but very far from Ebisu station if taking luggage.
Hotel is more like a student or staff temporary lodging.
真實旅客
於 2023 年 11 月住了 2 晚
FLEXSTAY INN shirogane Sekiguti Manager 於 2023年12月11日的回應
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,
The location and room were great. We had an awesome time in Tokyo.
真實旅客
於 2023 年 10 月住了 10 晚
FLEXSTAY INN shirogane 於 2023年10月27日的回應
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
4/10 欠佳
Adnan
伴侶同遊
2023年10月24日
不滿:住宿狀況
Ansich eine gute Unterkunft recht eng zwei Personen Bett sehr schmal bis auf das war aber alles vorhanden einen zimmerservis in den 3 Wochen gab es nicht..
Adnan
於 2023 年 9 月住了 20 晚
Flexstay Inn Shirogane 於 2023年10月27日的回應
Vielen Dank, dass Sie das Flexstay Inn Shirogane genutzt haben. Auch für Ihr wertvolles Feedback möchten wir uns noch einmal bedanken.Obwohl Sie sich unter vielen Hotels für unser Hotel entschieden haben, entschuldigen wir uns dafür, dass wir Ihre Erwartungen nicht erfüllen konnten.Alle unsere Mitarbeiter werden weiterhin bestrebt sein, unsere Dienstleistungen zu verbessern, um die Erwartungen unserer Kunden zu erfüllen.Wir würden uns freuen, wenn Sie unsere Anlage erneut nutzen könnten. Alle unsere Mitarbeiter freuen sich auf Ihren Besuch.Flexstay Inn ShiroganeManager Sekiguchi
Foreigner friendly, budget friendly and great hospitality. Nice size bed and great amenities that are included. Overall a great stay, would definitely recommend any friends and family.
Alex
於 2023 年 9 月住了 14 晚
FLEXSTAY INN shirogane 於 2023年10月21日的回應
Thank you very much for choosing FlexstayInn shirogane.And we appreciate you taking your time writing to us.We are very grateful for your kind comments. Every staff member at our hotel will strive to provide good service to our guests.We sincerely hope to welcome you again at our hotel.FLEXSTAY INN shirogane
Good stay overall. Laundry place was a plus! Very close to restaurants.
Marlon
於 2023 年 8 月住了 7 晚
FLEXSTAY INN shirogane 於 2023年8月25日的回應
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,FLEXSTAY INN shirogane
Great price for a comfortable stay. Bathroom is slightly too small but otherwise, great stay.
真實旅客
於 2023 年 5 月住了 18 晚
FLEXSTAY INN shirogane 於 2023年7月29日的回應
Thank you very much for choosing FlexstayInn shirogane.And we appreciate you taking your time writing to us.Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,FLEXSTAY INN shirogane
8/10 不錯
Liya
家人同遊
2023年7月8日
讚好:整潔度、設施服務和住宿狀況
A little bit far for both subway stations but the bus stop is very close by. Good value for the price
Liya
於 2023 年 6 月住了 17 晚
FLEXSTAY INN shirogane 於 2023年7月12日的回應
Thank you very much for choosing FlexstayInn shirogane.And we appreciate you taking your time writing to us.Every staff member at our hotel hopes that you will choose to stay with us again in the future.FLEXSTAY INN shirogane
10/10 優異
Bridget
2023年7月7日
Bridget
於 2023 年 7 月住了 1 晚
FLEXSTAY INN shirogane 於 2023年7月29日的回應
Thank you for staying at FlexstayInn shirogane. And we appreciate you spending your time writing to us.Every staff member at our hotel hopes that you will choose to stay with us again in the future.FLEXSTAY INN shirogane
Thank you very much for choosing FlexstayInn shirogane.And we appreciate you taking your time writing to us.When your travel plan brings you to our area in the future, we hope you will consider FLEXSTAY INN shirogane for your stay.FLEXSTAY INN shiroganeWe sincerely hope to welcome you again at our hotel.
Thank you for staying at FlexstayInn shirogane. And we appreciate you spending your time writing to us.Every staff member at our hotel hopes that you will choose to stay with us again in the future.FLEXSTAY INN shirogane
Thank you very much for choosing FlexstayInn shirogane.And we appreciate you taking your time writing to us.We are glad to hear that you have enjoyed a comfortable stay at our hotel.Every staff member at our hotel hopes that you will choose to stay with us again in the future.FLEXSTAY INN shirogane