For 3 days we did not have hot water and some period of time there were no water at all due to water spoiler was broken. Some staffs were excellent except there was one day we encouter a service guy at the breaksfast, who was rude toward us but not others.
Luong
於 2024 年 4 月住了 5 晚
6/10 一般
Alberto
2024年4月1日
讚好:職員與服務
不滿:住宿狀況
Unfortunately the hotel had a problem about hot water for two days. It’s not possible in five stars to live in that condition!
Alberto
於 2024 年 3 月住了 2 晚
10/10 優異
Mark Allen
家人同遊
2024年3月31日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Impeccable service, location and room view. Wife and I were impressed and delighted. Thank you.
Mark Allen
於 2024 年 3 月住了 6 晚
10/10 優異
Judy (Los Gatos)
2024年3月29日
讚好:整潔度、職員與服務、設施服務和住宿狀況
It’s a cute quirky hotel with giant rooms and probably the friendliest and the most attentive staff members I’ve seen. I got a room upgrade and they even let me check in several hours early. A shoutout to the gentleman who helped me open my suitcase. Absolutely no hesitation to provide immediate assistance. The area is quiet and lovely. Breakfast was delicious. On the 2nd day, the young lady who waited my table remembered that I only ate a croissant from the bread basket gave me two croissants instead.
Judy
於 2024 年 3 月住了 2 晚
8/10 不錯
Scott
家人同遊
2024年3月19日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Wonderful staff. Quiet yet convenient location. Hotel is very nice but the room could use a makeover.