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"We had a wonderful stay at Champton Hanoi Hotel — the location in the heart of the Old Quarter was perfect for walking to Hoan Kiem Lake, Train Street and local food spots, and the staff were friendly, attentive, and made check-in and check-out smooth. Our room was clean, comfortable, and well-equipped, and we especially enjoyed the delicious breakfast buffet with lots of fresh options. The rooftop pool and bar with city views was a great bonus after a day of exploring. Overall it felt like excellent value for the quality, service, and amenities — highly recommend for anyone visiting Hanoi!"

"This hotel is excellent, the staff was super helpful, especially Jolie, who went out of her way to make sure our stay is comfortable and pleasant. The rooms are very nice and well appointed. Breakfast was excellent.! Totally recommend 5*******"

"Stay was amazin"

"Staff were amazing and rooms were great."

"Location ! Hanoi is a big city but this place is located In an oasis. Everyone was so nice and helpful at the hotel, the bed was super comfy and breakfast was very good. We loved our stay and we will definitely come back and recommend it. Well located and comfortable! everything was great"

"I had a fantastic experience staying here! The room was spacious, clean, and airy, with modern amenities that made it very comfortable and relaxing. The staff were exceptionally friendly and helpful – from the front desk to housekeeping, everyone was welcoming and professional. Breakfast was delicious, with a wide variety of options including both local Vietnamese dishes and Western choices – perfect for any taste. One of the highlights of my stay was the tour organized by the hotel. Everything was well-planned, the guide was enthusiastic and knowledgeable, and the entire experience was smooth and enjoyable."

"Nice place to stay, friendly and helpful staffs."

"The staff in this hotel are the friendliest staff I have met on my travels. They go above and beyond for everything for us. They were so polite and extremely helpful. The rooms we had were beautiful. The staff were extremely helpful and helped us arrange amazing transportation back to the airport. They arranged the cruise for us to ha long bay and while we were there kept our extra luggage we couldn’t bring with us. I cannot recommend this hotel enough. "

"20 min walk from hanoi train station. the staff are very kind and accomodating — they will help with tour booking, airport car service, etc. breakfast is included and was great! they will prepare 1 hot dish of your choice in addition to the buffet-style standard offerings. had a great stay! "