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Urbano by Sundara

2.0 star property
Unwind by the outdoor pool with sun loungers or explore nearby ruins for a hassle-free vacation experience.

Choose dates to view prices

Urbano by Sundara, near Tulum National Park, offers a peaceful retreat with practical amenities. Enjoy reliable in-room WiFi and express check-out to save time. Local meal delivery service brings Tulum's flavors right to your door.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Kitchen

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Apartment

Iron/ironing board, free WiFi, bed sheets

Deluxe Apartment

Highlights

Furnished patio
Separate sitting area
Private plunge pool
Air conditioning
Kitchenette
Fridge
Separate bedroom
2 bathrooms
  • 667 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Studio Penthouse

Private pool

Studio Penthouse

Highlights

Furnished patio
Private plunge pool
Air conditioning
Kitchenette
Sofa bed
Separate bedroom
2 bathrooms
Private bathroom
  • 657 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Single Sofa Bed

View all photos for Master Suite

Terrace/patio

Master Suite

Highlights

Furnished patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Kitchenette
Sofa bed - single
2 bathrooms
  • 872 sq ft
  • Sleeps 5
  • 2 King Beds and 1 Single Sofa Bed

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About the area

Zama, a neighbourhood in Tulum, is home to Urbano by Sundara. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum Beach and Tulum National Park. Xel-Há Park and Holistika Art Walk are also worth visiting. Visit our Tulum travel guide
Map
Reg. 014, Smza 003, Mza. 026, Lote 134, Aldea Zama, Tulum, QROO, 77760

What's nearby

  • The famous "Mayan Ruin at the glorious Beach" in Tulum. The site is part of a larger archeological site and gets VERY busy in spring. But it´s definitely worth a visit, since you can go for a swim after the cultural part ;-) #AquaTrove
    Jaguar Park
    2 min drive - 1.4 km
  • Dos Aguas Park
    14 min walk - 1.3 km
  • Hospital de Tulum
    16 min walk - 1.4 km
  • Hunab Lifestyle Center
    2 min drive - 1.8 km
  • Holistika Art Walk
    4 min drive - 2.5 km

Getting around

  • Tulum Intl. Airport (TQO)
    44 min drive

Restaurants

  • Coco Cafe
    14 min walk
  • Delicia
    16 min walk
  • Jasmine
    14 min walk
  • Olio
    18 min walk
  • Nimeño Bakery
    1 min walk

About this property

Urbano by Sundara

Hotel near Tulum Mayan Ruins
Urbano by Sundara provides a rooftop terrace and more. Guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool, along with sunloungers and pool umbrellas
  • Express check-out, express check-in and local meal delivery service
Room features
All guest rooms at Urbano by Sundara have comforts, such as private plunge pools and furnished patios, as well as amenities, such as free WiFi and air conditioning.
More amenities include:
  • 2 bathrooms with showers and free toiletries
  • Kitchenettes, microwaves and stovetops

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)

Parking and transport

  • Free offsite parking within 1 metre
  • Street parking available

Things to do

  • Outdoor pool

Family friendly

  • In-room kitchenette
  • In-room microwave
  • Outdoor pool
  • Private plunge pool

Conveniences

  • Virtual front desk

Guest services

  • Housekeeping (once per stay)

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • 20 steps to reach entrance
  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • 2 private bathrooms
  • Free toiletries
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Private plunge pool

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Hob
  • Kitchenette
  • Meal delivery service
  • Microwave

More

  • Air conditioning
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; your host will greet you
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you, lockbox

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number VRE211117BCA

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Property is also known as

Urbano by Sundara Hotel
Urbano by Sundara Tulum
Urbano by Sundara Hotel Tulum

Frequently asked questions

Does Urbano by Sundara have a pool?

Yes, this property has an outdoor pool.

Is Urbano by Sundara pet-friendly?

No, pets are not allowed at this property.

How much is parking at Urbano by Sundara?

There is free parking nearby.

What time is check-in at Urbano by Sundara?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Urbano by Sundara?

Checkout is at 11:00 AM.

Where is Urbano by Sundara located?

Located in Zama, this hotel is 0.8 mi (1.2 km) from Dos Aguas Park and within 3 miles (5 km) of Tulum Beach and Tulum Mayan Ruins. Hospital de Tulum and Jaguar Park are also within 1 mile (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Urbano by Sundara Reviews

9.2

Wonderful

10

Cleanliness

8.8

Amenities

9.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 5 out of 7 reviews
Rating 8 - Good. 1 out of 7 reviews
Rating 6 - Okay. 1 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 0 out of 7 reviews

Reviews

10/10 Excellent

Fidel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super helpful and friendly. The neighborhood was nice and walkable.
Stayed 6 nights in Jul 2025

8/10 Good

Deisy

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms spacious nice little boutique hotel
Stayed 4 nights in Oct 2025

10/10 Excellent

Pierre-Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice condo nice area but still few constructions around although it wasn't very loud or dirty Its a work in progress but with nice potential
Stayed 3 nights in Jan 2025

6/10 Okay

Alina

Liked: Cleanliness, staff & service, property conditions & facilities
Small dark rooms
Stayed 3 nights in Feb 2026

10/10 Excellent

Alcides

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muy bonito, excelente ambiente, camas muy cómodas muy bien espacio, muy bonita la decoración, los jacuzzis excelente detalle.
Stayed 3 nights in Jul 2025

10/10 Excellent

Selina

Stayed 2 nights in Apr 2025