坎昆南部 5 星级酒店, HK$1,669 起

“Uncomfortable Stay due to AC Issue. 1/24/25- 1/30/25 Room416 The AC only had a cold mode with no way to adjust the temperature, makes the room uncomfortable cold. As a result, I got a cold after six nights stay. In the first few days, I feel I can get used to it, so I didn’t complain. In the last day of stay, I started to had a running nose. Today is Feb 5th. I’m still in sick. I hope management address this issue for future guests. ”

“Great experiences. New resort needs additional signage and sone service quirk to work out”

“Nuestra estancia en Secrets Maroma Beach Riviera Cancún fue simplemente espectacular. El resort es precioso, cuidado al detalle, con una playa increíble de arena blanca. Desde el primer momento se percibe una atención al cliente de alto nivel: todo el personal es amable, atento y siempre dispuesto a ayudarte con una sonrisa.”

“Excelente todo”

“Wonderful stay! Will come back!! Staff-standout staff! The staff works incredibly hard and makes you feel very welcomed. Tip the staff!! Food-probably the best resort food I have ever had at a hotel. So many options and food had a great quality. We loved Magna, Oregano and surprisingly Raises with their unique menu. Magna breakfast was my favorite meal! No reservations and we never had to wait to be seated for a meal Pool/Beach-it often felt like the resort was empty because there was no……

“First of all, I want to start with the fact that the experience manager luis, front desk Andrei, customer guide margarita, were all very very helpful and worked to make our experience as good as it could be. But after finishing out our vacation, I can’t help but say that was not the experience we expected or wanted as our baby moon. 1. When you walk in, you are almost forced into a breakfast with the Premium Tour Group to listen to their pitch. It happens so quick after check in, that they……