Kim Ma 5 Stars Hotels

"It's a great place to stay in Hanoi's Old Quarter. 1 block away from Hoan Kiem Lake. The first thing you will notice when you come in is the smell of jasmine. The front desk people are very friendly and professional. You will be offered a fresh juice drink and cookies while you are checking in. Breakfast is always good. Lots of variety and you can also order from a small breakfast menu. The staff goes around asking how things are. They are all very friendly and sweet. They even remembered that it was my wife's birthday and had a cake and wine in the room when we came back at the end of the day. All in all, this hotel is very highly rated. Thank you Oriental Jade Hotel and see you next time."

"Great upgraded suite , nice and courteous people always eager to help . On the bad note I would have appreciated to be informed prior that the pool was closed for the season , even though it was 28 C degrees outside "

"Staff went above and beyond to accommodate our anniversary during the stay and even surprised me with a birthday surprise during our stay. Would 100% come back and recommend this to anyone visiting. Location is great and the hotel and spa were top quality as well. "

"Beautiful hotel. Amazing staff. "

"It is a brand new hotel and the staff was more than amazing!!! The really took the time to ensure our stay was incredible. "

"Beautiful lobby, property, the rooms very very well appointed. Get a suite or Jr suite. A nicely professional staff. Breakfast is extensive and international. The rooftop bar is a plus, although it was rainy for our stay. Can imagine it with a clear, starry night. Very well located in the old town. Highly recumbent."

"Another amazing stay at another Meliá resort. No matter where I go, it’s always an exceptional experience. Meliá Hanoi offered an incredible massage and spa service, and the breakfast buffet had endless fresh options. The lounge provided the perfect ambiance with a flawless mix of drinks. And the staff… “incredible” doesn’t even begin to describe them. Every team member at Meliá Hanoi was kind, hospitable, attentive, and genuinely eager to help. Whenever I return to Hanoi, this will be my first choice."

"Perfect hotel to start our trip in Vietnam. The location is great for exploring. The facilities are clean and they have all of the amenities you could want, I recommend the spa! Special thanks to Mia, Charlotte and Slater for their attentiveness during our stay!"

"Mini Bar lack of snacks . "